CPR Elk Grove, CA Reviews

At Cell Phone Repair Elk Grove, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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February 23, 2018
I bought in my tablets seeing if there was any hope of saving them after my children dropped them. One was beyond repair but the other just needed a quick diagnostic. Manny was incredibly helpful and honest about the repair costs for the tablets. Nor did he try to push me into doing something I didn't want to do. I'll definitely come back if I ever need any electronics repaired in the future.
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February 23, 2018
I bought in my tablets seeing if there was any hope of saving them after my children dropped them. One was beyond repair but the other just needed a quick diagnostic. Manny was incredibly helpful and honest about the repair costs for the tablets. Nor did he try to push me into doing something I didn't want to do. I'll definitely come back if I ever need any electronics repaired in the future.
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February 12, 2018
Great place, professional and when they give a time frame they stick to it
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February 11, 2018
Both employees that dealt with us were professional, kind and explained what was going to be done the cost and the time frame I will recommend this company to anyone who needs their phone fixed
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February 09, 2018
Thanks for taking care of my PS4. Great job.
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February 08, 2018
GREAT SERVICE
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February 07, 2018
I have been having trouble obtaining reliable repair for my rather expensive Kindle Fire 8.9 Hex. My particular problem was the battery, it died. I purchased a new battery on line, called CPR, and asked if they could install it. YES, was the reply. Many other supposed certified repair facilities, could not or would not accommodate me. Your service is professional, courteous, prompt, and excellent. Thank You Manny, Sincerely, John Hernandez
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February 07, 2018
Went it to get my ZTE Max pro screen replaced. The staff was very professional, and kept me update on my parts and repairs.
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February 07, 2018
I have not received any freebies or compensation for this review.My rather expensive Kindle Fire 8.9 HDX 64 gig battery died. I drove all over town looking for a certified repair facility, found 3. My problem with these facilities: 1. They did not have the battery in stock, and according to them, neither did their vendors.2. Asking them this.. if I order one online, will you install it? No was the reply, it had to be from their vendor.Then I found CPR, and asked them if they had the battery, they didn't, so I asked.. if I buy one online will you install it? YES was the reply. I ordered my battery, took it and my Kindle to CPR, I had my Kindle back, and working excellent in a matter of two hours.Thank You for excellent, courteous, and speedy service.
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February 06, 2018
it was great that why i always come over their my all phone repair you guys done always geart job
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February 02, 2018
Expensive but was able to get my friends phone fix the same day.   Other places cost less but they would have to order the Samsung parts which can take up to a week.
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February 01, 2018
FAST friendly service....pricey but WORTH IT to have my phone back in the promised THIRTY minutes. Very professional....
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January 31, 2018
They repaired it wihin 30mins! Looks brand spanking new!! Works great!
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January 31, 2018
Fast, friendly and way cheaper than a new phone. I will use them again.
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January 31, 2018
The staff was very knowledgeable and super nice. Customer service was top notch. I went in a bit stressed and left happy and relieved. They replaced my iPhone battery...I was in and out in less than 30 minutes. Thank you CPR!!!
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January 31, 2018
They repaired it wihin 30mins! Looks brand spanking new!! Works great! Looks like it had never been touched! Although i crackef tge screen.. they had to replace the digitizer too on my Samdung 8+. Very happy and sayidfied with the quality of their work!
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January 27, 2018
I will be back. -Arnold
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January 26, 2018
They helped me and even ordered the part I needed for my phone. Super accommodating for my schedule . Phones working great.
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January 26, 2018
Customer service was good but too expensive to use. $75 for a part that cost $5 everywhere else is unreasonable. A total of $150 to fix a ps4 that u can buy a new one for $200 is unrealistic. Lower your prices a bit and you may get more customers like me. I would rather not fix it then spend too much for the repair.
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January 26, 2018
The team was helpful and fair. I appreciated the honesty in finding a better priced fix. Very attentive and kept me updated with repair. The history channel is a nice touch for waiting.
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January 24, 2018
Very professional very fast I will definitely be a returning customer. Excellent service guys,you don’t see that much anymore.Thank you, Ty Yount
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January 21, 2018
They fixed my phone! Good as new after I accidentally, repeatedly, slammed in my trunk. Thank you!
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January 19, 2018
Friendly and efficient. Repaired my lphone quickly and at a reasonable cost
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January 17, 2018
I brought in an old laptop to fix a broken screen. They quoted a range, naturally, depending on what they found when they got the system apart. Then they got the job done below the low end. Friendly, efficient, and competent. Highly recommended.
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January 17, 2018
I brought in an old laptop to fix a broken screen. They quoted a range, naturally, depending on what they found when they got the system apart. Then they got the job done below the low end. Friendly, efficient, and competent. Highly recommended.
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January 14, 2018
Good helpful people
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January 13, 2018
Back in my drinking days, I was notorious for losing my phone. Now that I'm older, wiser and more mature, I'm just constantly cracking my screen......I fixed my screen twice at the cell phone repair next to TJ Maxx off Laguna and never thought of coming here until the BF suggested it since it's close to home. Thank goodness for him because it was a great call. Not only was my screen on promotion, making it $30 less than its competitor but it also came with a lifetime guarantee and 40% off any future repairs. They save all your info so you don't need to hold on to your receipt either. CPR seemed a lot more professional and tested my phone before I left to make sure it was working fine, most likely to save their butts but I appreciated it. They fixed my screen in 25 minutes as opposed to an hour at the previous spot. I only knocked off one star because I had a $5 discount for checking in on Yelp but it wasn't applied when my friend picked up my phone for me!
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January 11, 2018
Excellent service and a pleasure working with the technician's to solve my computer problem. Very satisfied.
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January 07, 2018
Awesome service
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January 05, 2018
Everything went exactly according to my expectations. The price was precisely what was quoted and the staff was friendly and helpful. Thank you.
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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