Common Issues

iPhone 12

If you own the iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Mac, you understand the power and versatility your device brings to the table. But when accidental damage and regular wear and tear start impacting the performance of your device, it can be frustrating and difficult to be productive. Fortunately, CPR Cell Phone Repair is here to help you troubleshoot all of the most common iPhone 12 issues. From cracked screens and water damage to faulty batteries and broken cameras, you’ll find all of the information you need to troubleshoot your iPhone 12 problems below.
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iPhone 12 Water Damage Repair

Few feelings are worse than watching your beloved iPhone 12 slowly drop into a pool, toilet, or bathtub. Panicked, you’ve fished your device out of the water and are now in search of any solution to save your device. CPR is here to guide you through what to do and what not to do if you have iPhone 12 water damage.

Is My Water Damaged iPhone 12 a Goner?

Thanks to the IP68 rating on all iPhone 12 models, an accidental drop in the pool or a ride in the washing machine doesn’t necessarily mean your phone is a goner. To help, CPR has put together some of the most effective iPhone 12 liquid damage tips in an effort to keep your phone performing optimally for years to come.

How to Troubleshoot a Water Damaged iPhone 12

While iPhone 12 devices are able to withstand up to 6 meters of water for 30 minutes when new, regular wear and tear can impact the waterproofing of these phones. If you think your iPhone may be suffering from liquid damage, carefully follow these steps before bringing your device in for a repair.

Steps to take if your iPhone 12 has been exposed to water:

  • Immediately turn off your iPhone 12.
  • Remove your iPhone 12 case and any other accessories attached to your device.
  • Use a microfiber cloth to promptly dry your device.
  • Prop your iPhone 12 up with ports facing downward.
  • Very carefully remove your SIM card from the device. Dry with a microfiber cloth if necessary.
  • Wait 24 hours before attempting to turn the device on again.

Avoid the following if your Apple iPhone has suffered water damage:

  • Don’t press any buttons for at least 24 hours.
  • Do not try the rice trick! Uncooked rice can often push debris and particles into the charging port of your device.
  • Don’t try using a hairdryer or heat to dry the liquid.

Get Your Water Damaged iPhone 12, iPhone 12 Pro, iPhone 12 mini, or iPhone 12 Pro Max Fixed Today!

At CPR Cell Phone Repair, we specialize in all things iPhone repair. Whether you have a liquid damaged iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max, we’re here to do everything we can to bring your broken phone back to life. At your local CPR store, we’ll open your device, flush out any debris, dry the device, and test internal components.

On the rare occasion that we find your iPhone 12 is beyond repair, we’ll do everything in our power to retrieve what data we can from the device. If you select a like-new device from our in-store inventory, we can help you transfer any data and contacts to your new device. To learn more about iPhone 12 water damage repair options near you, contact your local CPR store.

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iPhone 12 Camera Repair

Just because your iPhone 12 has a cracked lens, flickering camera, or is taking blurry photos, doesn’t mean that your device is a goner! Fixing iPhone 12 camera issues might be easier than you think, thanks to CPR’s iPhone 12 camera troubleshooting guide.

Is the Camera on Your iPhone 12 Not Working?

Whether you own the iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max, your device comes equipped with one of the best smartphone cameras on the market. Sometimes accidental damage, software glitches, and phone accessories can prevent you from snapping the perfect photo. If you have a cracked lens, the only solution is to replace it at a repair shop or through Apple Support. If your camera is suffering from another issue, it’s possible you can troubleshoot it on your own without the help of a skilled repair technician.

How to Troubleshoot iPhone 12 Camera

Before opting for an iPhone 12 camera replacement, try these troubleshooting tips to get your camera back up and running.

Remove Your Device from the Case

If your photos are blurry or parts of the image have dark blobs over them, try removing your case. Some cases aren’t designed properly and can obstruct the view of your lens.

Clean Your Lenses

The iPhone 12 and iPhone 12 mini feature a dual 12 MP camera, whereas the iPhone 12 Pro and iPhone 12 Pro Max feature a Pro 12MP camera with ultra-wide, wide, and telephoto cameras. Regardless of which model you own, your device should take insanely detailed, crisp photos. If your photos appear blurry or discolored, try cleaning your lenses with a microfiber cloth.

Restart the Camera App

If your camera is lagging or glitching, try closing all of your applications and then reopening the camera app. Sometimes, having too much going on in the background can cause apps to perform slowly or stop working.

Update Your iOS

One of the most common ways to fix a glitching iPhone 12 camera is to update your software. Oftentimes, Apple releases new software to fix commonly reported bugs in essential apps like cameras, messaging and more. Be sure that you’re using the most up-to-date iOS to eliminate any bugs that may be impacting your camera.

Find an iPhone 12 Replacement Camera Near You!

If you’ve tried all of the above camera troubleshooting tips with no success, it may be time for an iPhone 12 camera replacement. Fortunately, iPhone 12 rear camera replacement is fast and simple at CPR.

You may be wondering, “how much does an iPhone 12 camera replacement cost?” iPhone 12 camera replacement costs vary based on which model of iPhone 12 you own, which cameras are broken, and where you go for service. To request a quote on your camera repair, contact a CPR store near you online or by phone.

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iPhone 12 Battery Replacement

Each iPhone 12 model comes equipped with a slightly different battery capacity, with the iPhone 12 mini battery capacity measuring 2,227 mAh and the iPhone 12 Pro Max battery capacity measuring 3,687 mAh. Regardless of which iPhone 12 model you own, it’s completely normal to experience battery problems over time; however, if your iPhone 12 battery issues are getting in the way of your productivity or entertainment, it may be time to address the problem. Use the following iPhone 12 battery troubleshooting guide to help identify the root of your battery issues and extend your battery’s life.

Are You Experiencing iPhone 12 Battery Problems?

Whether your iPhone 12 is completely dead, not holding its charge, or has a swollen battery, rest assured that your battery issues are fixable! To start, try the following iPhone 12 battery troubleshooting tips.

Tips to Troubleshoot an iPhone 12 Battery

Before you opt for an iPhone 12 battery replacement at CPR, try these tips to extend the life of your battery.

  • Use Low Power Mode

One of the easiest ways to preserve battery life is by using Low Power Mode. This battery-saving mode helps to temporarily reduce background activity until your phone is charged. Turn on Low Power Mode by navigating to Settings > Battery. Then, toggle on Low Power Mode.

  • Turn Off Location Services

Apps that use location tagging can be a significant drain on your iPhone 12 battery. You can turn off Location Services altogether by going to Settings > Privacy > Location Services and toggling off Location Services. Alternatively,  you can select which apps can use your location and when they can use it by scrolling down on the Location Services screen and making changes app-by-app.

  • Control Your Screen Brightness

Most iPhone 12 users opt for auto-brightness, in which the device adjusts screen brightness based on your light conditions. When trying to preserve battery life, turn down your screen brightness by dragging the screen brightness bar down from your Control Center.

  • Purchase a Charging Case

Another great way to maximize your iPhone 12’s battery life is to use a charging case or carry an external battery. There are several fantastic iPhone 12 charging case options on the market, but we typically recommend mophie® battery cases because they are slim and pack some serious power.

Fix Your New iPhone 12 Battery Today

If you’ve tried all of the above tips without success, it may be time for an iPhone 12 battery replacement. At CPR Cell Phone Repair, battery replacement is quick and painless. Often, it can be completed while you wait in your local shop. To get started, find a CPR store near you. For a free quote, call, visit or request a quote online.

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iPhone 12 Cracked Screen Repair

Whether you own the elaborate iPhone 12 Pro Max, the impressive iPhone 12 Pro, the standard iPhone 12, or the fun-sized iPhone 12 mini, you’re likely loving your Super Retina XDR display. This crystal clear screen makes for life-like experience every time you reach for your phone. Although Apple boasts the iPhone 12 generation has improved drop performance, accidents still happen. If an accidental drop has resulted in a cracked iPhone 12 screen, CPR is here to help.

What to Do About Your Cracked iPhone 12 Screen

Unfortunately, there are very few options to troubleshoot iPhone 12 screen issues. If your iPhone 12 screen is cracked, the only solution is to replace it; however, if the screen is flickering or the touchscreen isn’t responsive, there may be some ways to address the problem. Try the following troubleshooting tips to address your device’s display issues.

  • Cracked iPhone 12 display

As stated previously, the only way to fix a cracked or scratched iPhone 12 screen is to replace it; however, if you own a tempered glass screen protector, you may be in luck! Remove your screen protector to determine whether the crack has only impacted the screen protector or both the screen protector and the screen.

  • Green or grey glow, or flickering iPhone 12 screen

Around the time of its release, there was a rumored issue with some iPhone 12 screens flickering or showing a green, grey glow. Most reports suggested the problem occurs when the brightness is set to around 90%, and the device is using iOS 14.1 or iOS 14.2. If you’re experiencing this issue, be sure that your operating system is up-to-date and adjust your screen brightness.

  • iPhone 12 touchscreen not responding

There are several reports of iPhone 12 touchscreens becoming unresponsive, especially when using a screen protector and case. The issue is especially prevalent when the device is laid flat on a surface. The most probable ways to fix responsive issues include updating iOS software, restarting your device, and removing your screen protector. While some suggest that the issue is related to a grounding problem, this has yet to be proven.

iPhone 12 OLED Screen Replacement

The iPhone 12 generation uses OLED instead of the traditional LCD screen that most smartphones use. As a result, some users experience burn-in over time, and pixels may become dim around static parts of the screen like the home bar. If you’re experiencing pixel issues on your iPhone 12 OLED screen, contact Apple Support or visit a local repair shop like CPR Cell Phone Repair.

iPhone 12 Cracked Glass Replacement

Cracked screen replacement is fast and simple for skilled technicians. In fact, most iPhone 12 and iPhone 12 Pro screen repairs can be completed within the day, depending on parts and availability. Fortunately, at CPR, we have years of experience fixing iPhones of all generations, including all iPhone 12 models.

Let’s Fix Your iPhone 12 Screen Today!

If you’re looking for same-day iPhone 12 screen repair, you’ll need a local repair source like Apple or CPR Cell Phone Repair. Many iPhone 12 users love CPR Cell Phone Repair because of our fast turnaround times, limited lifetime warranty, free repair quotes, and local service.

How much does an iPhone 12 screen repair cost? The cost of iPhone 12 screen repair varies based on which model of iPhone 12 you own, where you go for repair, and the replacement screen’s quality. To receive a quote on your iPhone 12 repair at CPR, call or visit your nearest store.

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The Limited Lifetime Warranty

Issues Warranty

In addition to being able to repair nearly any small electronic gadget that comes through our doors, and being able to complete most repairs in less than two hours, we also guarantee the quality of our workmanship and the quality of our parts for a full 6 months!

What does it mean for you?

If, at any time during our limited lifetime warranty period, the original repair fails because of the quality of the part we installed or the workmanship in repairing the device, we will fix it for FREE. No questions asked. Can’t beat a guarantee like that!

All CPR Stores are independently owned and operated. As such, not all stores may offer the same warranty.