CPR Charlotte - Myers Park, NC Reviews
At Cell Phone Repair Charlotte - Myers Park, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.
Truly a 5-Star business! Excellent customer service as they are very committed to quick and accurate diagnosis: determine if they can repair and for how much and in what time frame or if they are unable to assist but provide direction to possible other options. I was fortunate enough to have my cellphone repaired on my first visit (due to diagnosis), but had the pleasure to observe two other customers receive the same stellar service -one that left her phone and the other for a pick-up of repaired phone. This is the place to go!
CPR Charlotte - Myers Park Response
Thanks for the great review, Ben. It was a pleasure serving you as a customer. Our Myers Park team takes great pride in their work. Call on us again if we can be of assistance. Remember your repair comes with a limited lifetime warranty at any of our 450 stores nationwide!
I smashed my iPhone screen real good. Luckily I have a LifeProof case and that kept the glass contained and maybe prevented more serious damage.CPR replaced the glass screen and restored my phone in 45 minutes on a Saturday. And you can make an appointment online to save you time! Im so glad they are in my neighborhood! VERIFIED
My phone which was quite old was not turning on. Within 10 minutes they figured out it might be the battery. They ordered a new battery for me within 2 days. Unfortunately that wasn't the issue, but the service was incredible and quick and very friendly. There's no charge if they can't fix it! VERIFIED
Super service, quick and honest! VERIFIED
They fixed our iPhone in 2 days before we had to fly back home. Super nice, they fielded all of our calls and even stayed late to work on it the day before we had to leave. Excellent repair, solid work, great customer service. VERIFIED
The guy that fixed my phone did a great job he was very caring and respectful ill give him 10 stars VERIFIED
Excellent customer service! Dallan, one of CPR's technical wizards, has an extraordinary professional manner and listens intently as you describe your device's problem. He attempted to return my iPhone 4s (that was working fine the previous day) back to working order by performing some initial diagnostic tests while I was waiting. While watching him, he explained each step that was being done. Though initially unable to restore it to function, he suggested I leave the phone in order to perform a more extensive battery of tests. I had no reservations leaving the phone in his capable hands. His obvious knowledge of the inner workings of the phone was very reassuring. Most surprising was the fact that there was going to be NO CHARGE for the time he already spent and was going to spend trying to bring my phone back to life. Dallan actually called me after the store's closing time to let me know that though his efforts had been unsuccessful up to that point, he was still not giving up hope and would continue to work on it the next day. This was not the first time I have visited CPR. I have had the same positive experience each time. The staff is not trying to upsell or push you into buying another device from them. They are honest troubleshooters of your devices problems and one should feel completely comfortable with their service. Unfortunately Dallan was unable to fix the phone. He said that in his opinion, the price of Apple restoring the phone was not cost effective given that the phone was already 7 years old. I appreciated his honest appraisal and thanked him again for his efforts. To his credit, he did not try to get me to purchase a pre-owned phone that the store had on display. He was very patient in answering my questions about possible replacement phones. VERIFIED
This place is amazing. Took my phone to my carrier and they told me I would have to pay the deductible for damage to the phone. I took it next door to CPR and they checked my phone and found loose screws. They tightened them in 5 minutes and sent me on my way. They were so nice and helpful. I will go here first next time. VERIFIED
Great customer service and they fixed an iPhone that Apple or the cell phone co. couldn't fix. VERIFIED
Great work and job. Price just very pricey VERIFIED
The staff was so very friendly and greeted me kindly, I’m so impressed with my phone and the timing it took. If you need anything fixed for a good price, this is the place to go. If I have any other problems I will be back for sure!! VERIFIED
Work phone number family iloveyoumebye.mejustgood. The watching. The back phone miss.mybrotoohey VERIFIED
Fast. Prices need be more competitive VERIFIED
I happened to be in a shopping center with this CPR location when I dropped my phone and shattered the screen. I walked in, got a quick quote, an accurate estimate of how long it would take, and left. When I arrived it it was ready and the service was excellent! VERIFIED
As far actually fixing my Xbox they did a fast, great job. However the communication lacked a little ehre they said they would call me several times and did not. Besides that great! VERIFIED
Great customer service, diagnosis, and honest. VERIFIED
Excellent customer service! VERIFIED
Real Champs! Fixed my phone for $0. I went in with a charge port malfunctioning on my iPhone 6S. I had cleaned the port and thought the port needed to be replaced. But CPR at Myers Park said let's try cleaning the port again, which they did in less than 1 minute. Phone charged perfectly and they charged me nothing. Very nice and professional people. Will definitely be back if I have another problem. VERIFIED
quick response as to what was wrong. repair was lesss than what i expected. very reasonable and logical approach to what Verizon had no idea what to do about. thanks much-- i will tell my friends. VERIFIED
Replace battery quick and very professional VERIFIED
Easy going, highly knowledgeable staff that clearly, I could tell, was going to make decisions for me as if they were using their own time and money.I had been many places, many consult ideas..and instantly they showed me the half price fix for my situation.I can't thank you guys enough. Highest recommendations here! VERIFIED
I had my iPhone 7 screen replaced here and they did a great job! The service was extremely quick, and everyone there was very helpful and friendly. I would definitely recommend CPR. VERIFIED
I had my iPhone 7 screen replaced here and they did a great job. The service was very quick and my screen looks good as new! I would definitely recommend CPR. VERIFIED
Very fast & professional!!! VERIFIED
Timely and fast and friendly did a great job on my iPhone 7 VERIFIED
Went in with a charging problem and walked out 5 minutes later with a fix. Very knowledgeable about what common issues are and also just from hearing the customer before me, they seem to want to figure out solutions for uncommon problems as well. Overall great experience, would definitely come back. VERIFIED
Excellent, great customer service and was very happy that I was provided a time the repair would be completed. VERIFIED
The guy in the front is super nice and it was a fast fix! VERIFIED
All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.