CPR Springfield, NJ Reviews

At Cell Phone Repair Springfield, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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April 06, 2018
I was treated professionally & with courtesy
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March 29, 2018
When you need something fixed
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March 27, 2018
I just went there today to get my battery replaced. All was well until I realized the flash isn't working now on the back of the phone... I hope this resolves itself, but as of right now I'm really let down.
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March 25, 2018
They were able to diagnose my phone, order and replace the battery. Performed the repair in the time promised. Saved me from having to purchase a new phone!
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March 23, 2018
They were very helpful, accommodating, and fast. What more could one want? I'll be back.
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March 19, 2018
CPR Cell Phone Repair of Springfield‘s personnel are experts in phone repair. They solved a problem that two other chain stores technical personnel couldn’t solve. My old cell phone’s screen froze. Tapping on any of the icons didn’t work at all. I am in my 50’s not that savvy on the new technology. I hadn’t bothered with backing up anything on ICloud or any of that. I went to someone in my company’s computer department. He diagnosed that the screen was gone and advised just getting a new phone as repairing the screen would be expensive. I went to Targets and bought another Apple 5. The people in their department were not able to transfer the data (my contacts being the most important). I went to Best Buy as I am enrolled with the Geek Squad, they couldn’t perform the transfer from old to new phone. I found CPR Cell Phone on Goggle. I went to them explained my problem that I didn’t want to pay to have the touch screen replaced or repaired. I left my old phone with them and they called me an hour later to come by. Of course I didn’t remember my password for Apple that they needed to get to the data. They figured out re-setting my password, accessed my 50-60 contacts and downloaded into my new phone, offered did I have any other data. All at a reasonable cost and didn’t try selling me extra services or product. They are definitely experts in cell phone repair having done what two other cell phone retailers couldn’t. They are on Route 22 in Springfield in the center island on that highway. My GPS had trouble finding it! A phone call to them got me directions (next to TGIF’s) I highly vouch for CPR
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March 19, 2018
CPR Cell Phone Repair of Springfield‘s personnel are experts in phone repair. They solved a problem that two other chain stores technical personnel couldn’t solve. My old cell phone’s screen froze. Tapping on any of the icons didn’t work at all. I am in my 50’s not that savvy on the new technology. I hadn’t bothered with backing up anything on ICloud or any of that. I went to someone in my company’s computer department. He diagnosed that the screen was gone and advised just getting a new phone as repairing the screen would be expensive. I went to Targets and bought another Apple 5. The people in their department were not able to transfer the data (my contacts being the most important). I went to Best Buy as I am enrolled with the Geek Squad, they couldn’t perform the transfer from old to new phone. I found CPR Cell Phone on Goggle. I went to them explained my problem that I didn’t want to pay to have the touch screen replaced or repaired. I left my old phone with them and they called me an hour later to come by. Of course I didn’t remember my password for Apple that they needed to get to the data. They figured out re-setting my password, accessed my 50-60 contacts and downloaded into my new phone, offered did I have any other data. All at a reasonable cost and didn’t try selling me extra services or product. They are definitely experts in cell phone repair having done what two other cell phone retailers couldn’t. They are on Route 22 in Springfield in the center island on that highway. My GPS had trouble finding it! A phone call to them got me directions (next to TGIF’s) I highly vouch for CPR
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March 12, 2018
Always professional and very kid friendly. They really uphold warranty of their work. I would recommend them to everyone.
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March 04, 2018
CPR was very helpful. Unfortunately, my phone couldn't be repaired with any certainty and/or guarantee.
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February 21, 2018
Very helpful and fast. Cracked screen on my IPhone was in and out in about 1/2 hour. Would recommend to all.
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February 15, 2018
My 7-month old iPhone 6S stopped recharging and stopped syncing with my car. I brought it to the Apple store in Paramus and they told me a connector was missing and it can’t be repaired and since it’s physical damage it’s not under warranty. The "tech" then told me my only recourse was to buy a new phone. I told him I’ll never buy another Apple product. . I then went to CPR on Route 22 in Springfield. Not only did they fix it in under an hour, they also gave me a 6-month warranty. I whole-heartedly recommend them.
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February 11, 2018
very good highly survice
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January 31, 2018
Quick service, friendly atmosphere.
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January 22, 2018
They were able to repair my phone the same day. It took them less than an hour to replace the screen. Could not be more satisfied.
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January 19, 2018
Great! Very knowledgeable and quick.
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January 19, 2018
Kaz and his team were awesome! Kaz warned me about possible damage to my S6 while attempting the repair, and I understood the risk. I decided to let them fix the phone and not only did they not damage the phone I can not even tell they opened it! If it makes sense to have your phone fixed they do and AWESOME JOB I highly recommend them!
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January 19, 2018
Kaz and his team were awesome! Kaz warned me about possible damage to my S6 while attempting the repair. I understood the risk and I decided to let them fix the phone. The phone survived the repair to the extent that I can not even tell they opened it! If it makes sense to have your phone fixed they do and AWESOME JOB I highly recommend them!
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January 11, 2018
Thanks for the speedy repair, works great.
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December 30, 2017
great service and fast
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December 10, 2017
Excellent, found the problem and were kind to ignorant seniors.
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December 03, 2017
Staff were extremely courteous and accommodating. My wife and I arrived minutes before closing time. Our iPhone issue was assessed and repaired in a professional and timely manner. Great staff...
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November 23, 2017
They did a great job On My Samsung Galaxy 5 phone
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November 21, 2017
Very pleased,would take other items there to be repaired
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November 03, 2017
This is the second time that I have had to get my phone fixed. I think that CPR is the best. Such pleasant and honest people. I would highly recommend them to people! (already have)As I was leaving there was a young man going into the store, I asked if he had ever been here before, he said NO. I told him I highly recommend them.RoseAnn McKenney Cranford, NJ
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October 24, 2017
The phone works great, and the folks at CPR did everything they said they would do - sometimes a rarity these days!
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October 17, 2017
I was given a dysfunctional screen but was able to quickly recieve a replacement the next day
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October 16, 2017
My phone is like new after breaking the screen. Have also used for my kids. These guys are life savers
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October 16, 2017
My phone is like new after breaking the screen. Have also used for my kids. These guys are life savers
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October 11, 2017
My phone was beyond repair I was pretty sure it was), but they were very good about explaining the situation.
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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