CPR South Asheville, NC Reviews

At Cell Phone Repair South Asheville, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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January 15, 2018
I had to come back a second time after dropping my phone off first time. The guy told me they forgot to check to see if they had any batteries for my I phone 6 the first time so I was told to drop my phone off and then came back to find out that they forgot to chec and see if they had any batteries. Anyways they said it would Take 7 to 10. Days to order battery and they Wouk call me. I did not receive a call by 7 days so I called them and yes they said they do have battery. So I am glad I was proactive I calling cause I really did need a new battery and did not want to wait for them to call. I went on the next sat I was off and they had battery changed in about one hour and my husband picked it up.
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January 15, 2018
They love technology and love helping people.
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January 13, 2018
Ethan was very helpful to go above and beyond to help with my cell phone repair. Prompt to follow up with me and provide updates on my repair.
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January 13, 2018
Ethan is great. He was very helpful and actually saved me from buy a new screen for my cell phone when all it needed was a diagnostic evaluation. The service is excellent and very efficient. I certainly will bring all my future problems to this place. Thanks Ethan.
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January 13, 2018
Very friendly, fixed my problem for free in about 4 minutes! Extremely happy with the service!
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January 12, 2018
Fast, professional, reasonable and expert - what more could one ask for
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January 12, 2018
Prompt and professional service. My Surface works great again.
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January 11, 2018
Great job, friendly people, quick service
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January 06, 2018
Great as always. Every time I've been in there it's been great
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December 29, 2017
Good service. However, after using my phone for the night after I picked it up it is delayed and pressing buttons in corners of the screen is difficult. Not sure if this is typical after screen repairs but it is certainly annoying.
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December 29, 2017
Superior customer service!!!
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December 29, 2017
Service, location and price are great. Ethan does a good job explaining what you need to know. In this case, the job was promised by 10:00 am - if not done, he would call, Backed up and didn't call so I had to spend an hour waiting. Not a big problem as it was a vacation day, but otherwise...Ethan could make more of a point explaining how they deal with your data security.
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December 27, 2017
Chris was very professional. Glad to know this service is available (i.e., battery replacement for older smart phone). Phone doing a great job of holding charge now. There was a delay in getting the new battery.
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December 23, 2017
Very courteous, trusting and prompt!
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December 21, 2017
Have used them twice. Good service. Very satisfied with repair. Highly recommend them.
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December 20, 2017
Great staff. Explained everything and was ready when promised.
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December 20, 2017
I needed the glass replaced on my phone, and they were able to do it in such a short amount of time. They did a great job, they were very informative about the whole process. When the tempered glass protection on my phone cracked, they replaced it for free while I waited. And, while I was there, they were able to re-connect the Bluetooth communication between a pair of Sony headphones and my iPhone. No one else I contacted, including Sony, could give me the time of day. I think they are a wonderful resource and will happily spread the word
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December 20, 2017
Super fast, great service
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December 19, 2017
They did a great job, it was finished on time, and I will tell everyone to take broken devices to them!!
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December 19, 2017
Easy fix for two phones--one a cracked screen and the other a cracked camera lens. The parts were in quicker than the estimate, and the repair turn-around was a few hours after the parts arrived. Service was courteous and prompt.
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December 19, 2017
friendly, reasonable, and professional
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December 15, 2017
They always do a great job here, very fast service to repair a screen.
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December 14, 2017
Second visit. Ethan was very professional and had my phone ready in a couple of hours.
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December 14, 2017
Everyone was very nice and quick the prices were reasonable and my phone was fixed right the first time . I would recommend them to anyone
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December 13, 2017
They did just what they said they would without any drama. While I hope I don't need to use their services again, I would not hesitate to use them if the need arises.
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December 12, 2017
Quick, great service. Thank you.
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December 11, 2017
I would highly recommend CPR, I dropped my iPhone and gave them a call they gave me a free estimate over the phone and the friendly staff had my iPhone fixed and like new within a hour
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December 11, 2017
My screen/digitizer was replaced, it seemed ok for a few days, but the colors are pretty blown out and now the screen is unresponsive to touch some times. It wasn’t a cheap repair and I probably should have just claimed it and paid the few more dollars to get a replacement phone from insurance.
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December 11, 2017
Thanks so much for honoring your warranty. I was having problems with a screen that was replaced months ago and after it was replaced again (free of charge), it is working perfectly. Your excellent customer service is much appreciated and I will happily refer all of my friends to you :)
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December 11, 2017
everything was completed as expected and agreed upon. No surprises, or flub ups of any kind. Its refreshing when a business transaction goes as agreed without complications. Thanks CPR. mm
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December 11, 2017
Brought my phone in when a broken screen! Ethan replaced the glass the same day and was nice enough to clean my phone! Great customer service!
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December 11, 2017
Great staff and great service! Fixed it on the same day!
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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