CPR Raleigh, NC Reviews

At Cell Phone Repair Raleigh, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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December 12, 2017
Your representative was very helpful. Really knew what he was doing. LOok forward to doing business with him again.
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December 11, 2017
I was very pleased - the person I dealt with was polite and professional and had the repair done in a shorter time than estimated.
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December 11, 2017
It was such an awesome experience will recommend to everyone that is need of any type of phone repair
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December 06, 2017
The guys that helped me were very knowledgable and personable. They explained I could wait to get my phone checked out (after it was dropped from an 11th floor balcony) or pick it up later. After my description of the problem I was experiencing, I was shown the part that may have to be replaced and quoted a fair price. I left and returned a couple of hours later ready to pay for repairs. What a nice surprise after a good cleaning, my phone did not require the new part!!! This is my new place!!! They also repair computers. Sure wish I had known that a couple of months ago before purchasing a years worth of maintenance at a ridiculous price from another computer "fixit".
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December 04, 2017
Cell Phone Repair was great. They did a great job on repairing/replacing the screen on my MacBook Pro.
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December 01, 2017
Knowledgeable and friendly staff.
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December 01, 2017
This place is great! Convenient location, if they can’t fix it they don’t charge you and their fees are very reasonable. I will absolutely be recommending them.
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December 01, 2017
Did as good as could with my crashed hd but it was too dead
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December 01, 2017
This place is great! Convenient location and if they can’t fix it they don’t charge you and their fees are very reasonable when they can fix the device. I have brought both my iPad mini and iPhone 6 in to be repaired. I will absolutely be recommending them.
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November 22, 2017
Service was great. Every person I encountered (talking on the phone and in person) was professional and nice. They were able to fix my phone. The only thing is that they never followed up with a phone call about my phone, so I had to call the next day to follow up. I believe there were some confusion of what was going on with my phone (maybe from speaking to multiple people). But they had to continue to work on it and I had to call back again to check the status. Still I would recommend to use them.
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November 22, 2017
Did free diagnostic on phone very quickly, offered feedback on how to reset phone. Would certainly look to again with future needs.
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November 01, 2017
Good Service! will definitely recommend to others.
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November 01, 2017
Look they work hard to get u back up running. If they can't they will at least do their best
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October 31, 2017
Battery in & tested to be operational, great, especially when the first one failed. You all will get a five when John gets back to me on the Ipad possibility.
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October 30, 2017
Very professional staff. Fair prices. Would definitely return.
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October 30, 2017
The representatives were courteous and explained to me what diagnosis options were going to be explored (If necessary).In addition, communication was clear which is very important aside from being courteous and knowlegable.Because I was impressed with how business was handled, I have referred you to friends.Thank you.Ven
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October 28, 2017
I've been here twice now and am so pleased to have this place for my cell phone repair needs. Both times the manager explained in a super friendly way what my issue was and didn't even charge me for something that was fixable on the spot. I've already referred this place to two people who asked me about a trusted place to get their smartphones repaired. I will continue to go back and refer them to others. You get straight talk, straight service, and are always in good hands!
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October 26, 2017
Unbelievable service!!!! Friendly, fast, and professional. I am very impressed with the service. Josh was amazing, and I'm already singing his praises to everyone I know!!! He fixed my smashed iPhone (fell off the back of my car) that I thought was totally ready for the recycle center. Kudos to him for his outstanding service!
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October 26, 2017
Incredible service -- fast, friendly, professional!!!!  Josh fixed my smashed iPhone (fell onto the road from back of trunk) in 30 minutes!  I am thoroughly impressed with their efficiency and knowledge of electronics.  I WILL be back!!!  And I'm already singing their praises to everyone I know.
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October 18, 2017
Quick repair with great customer service!
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October 17, 2017
We brought in 2 phones, one with a cracked screen, and one that was dropped into hot oil. Both were completely repaired. The technician was very courteous and explained everything upfront, and delivered on what he said he could do.
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October 17, 2017
Thanks so much! Great service and very friendly.
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October 17, 2017
CPR was recommended to me by my Verizon store. My Samsung phone needed a new recharge plug and CPR repaired it in less than 1 hour at a very reasonable charge. Very impressive! Thanks Thomas and CPR. I will see you again and recommend your company to all my friends.Floyd
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October 11, 2017
Great personality. Very helpful. Service was timely. I will be recommending others.
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October 05, 2017
Great service! my camera on my phone was cracked, they ordered a new lens, which arrived in 2 days, and they repaired it within an hour !
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October 05, 2017
Thanks so much for the great job in repairing my laptop screen. It looks and functions great with no problems. I appreciate your efforts to provide quick service!
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October 03, 2017
Great Service!!!
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October 03, 2017
The service was good, but my phone screen still has some touch sensitivity issues.
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October 02, 2017
Prompt knowlegible service at an economical fee. I highly recommend your service.
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October 02, 2017
My phone was ready at stated time and is working well.
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September 27, 2017
They did an awesome job! They only took 40 mins and I walked in! They explained everything great and really had a great knowledge of everything. Ps they have corporate accounts too for small business which is great!
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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