CPR Norfolk, VA Reviews

At Cell Phone Repair Norfolk, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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December 01, 2017
My phone wouldn’t charge even with it being plugged in for days I took my phone in and got great prompt service and now my phone is back to working like new again I would highly recommend them to anyone
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October 24, 2017
My experience with CPR was great! I was so excited they were able to fix my phone. They went above and beyond what I was expecting. Thanks a bunch!

CPR Norfolk Response

Thank you for choosing and trusting Cell Phone Repair! We appreciate you sharing your feedback with us, and are pleased to hear about your experience. Just as a reminder, we offer a Limited Lifetime Warranty on our repairs, excluding physical or liquid damage. And we always offer free estimates, incase you ever need our services again in the future!


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October 23, 2017
My experience with CPR was great! I was so excited they were able to fix my phone. They went above and beyond what I was expecting. Thanks a bunch!
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October 22, 2017
My 3 year old iPhone 6 experienced battery failure. I stopped by without an appointment, they said to give them 3 hours. They had me up and running with a new battery for a low-reasonable cost in about an hour. The phone is running great. Thanks for quick and knowledgeable service!

CPR Norfolk Response

Thank you for choosing and trusting Cell Phone Repair! We appreciate you sharing your feedback with us, and are pleased to hear about your experience. Just as a reminder, we offer a Limited Lifetime Warranty on our repairs, excluding physical or liquid damage. And we always offer free estimates, incase you ever need our services again in the future!


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October 18, 2017
Your website doesn't give a normal email option. Facebook doesn't allow a simple message option. Nor is there a texting option.Am I correct? Is there another way to send a message after hours?The warranty repair yesterday left a small crack and I need to discuss it with someone please give me a call. Or send me a Facebook message.Thank you.

CPR Norfolk Response

You can email joe@cpr-norfolk.com


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September 24, 2017
They were so fast and efficient at fixing my screen took less then two hours and my phone looks brand new. Thanks CPR. I’ll definitely recommend you to everyone I know.

CPR Norfolk Response

Thank you for choosing and trusting Cell Phone Repair! We appreciate you sharing your feedback with us, and are pleased to hear about your experience. Just as a reminder, we offer a Limited Lifetime Warranty on our repairs, excluding physical or liquid damage. And we always offer free estimates, incase you ever need our services again in the future!


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September 21, 2017
They are amazing!!!!!

CPR Norfolk Response

Thank you for choosing and trusting Cell Phone Repair! We appreciate you sharing your feedback with us, and are pleased to hear about your experience. Just as a reminder, we offer a Limited Lifetime Warranty on our repairs, excluding physical or liquid damage. And we always offer free estimates, incase you ever need our services again in the future!


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September 21, 2017
Very helpful over the phone and repair to my phone was done in fraction of the time promised. Reasonable price. Highly recommend!!!

CPR Norfolk Response

Thank you for choosing and trusting Cell Phone Repair! We appreciate you sharing your feedback with us, and are pleased to hear about your experience. Just as a reminder, we offer a Limited Lifetime Warranty on our repairs, excluding physical or liquid damage. And we always offer free estimates, incase you ever need our services again in the future!


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September 13, 2017
Took my phone into this store after it went for a swim in the toilet. They were able to get my phone to turn back on!! I had stuck in rice for days with no luck, and these guys brought it back from the dead!!Honest, fair, and decent. 11/10!! I will be bringing any future damaged electronics to them and I highly recommend you do also!!

CPR Norfolk Response

Thank you for choosing and trusting Cell Phone Repair! We appreciate you sharing your feedback with us, and are pleased to hear about your experience. Just as a reminder, we offer a Limited Lifetime Warranty on our repairs, excluding physical or liquid damage. And we always offer free estimates, incase you ever need our services again in the future!


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September 08, 2017
It took less than an hour and they replaced my iphone 6+ screen for 75.00
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July 31, 2017
The service was great, my phone is as good as new.
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July 27, 2017
Bought my smashed phone screen in last year to get replaced. Took them 30 minutes and they were very efficient. Took my screen to get a new part replaced and they did it for free today!! And only took 30 minutes. Very nice guys. Will always go here instead of the Apple Store.

CPR Norfolk Response

Thanks for your review and thank you for choosing and trusting Cell Phone Repair, the Nation's oldest and largest mobile repair franchise! Just as a reminder, we offer a limited lifetime warranty on our repairs excluding physical or liquid damage. Feel free to contact us for a free estimate on any other electronic repairs you may need in the future.


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July 18, 2017
Great service! Super fast, just over an hour and really great value. Hopefully won't be back but if I have to fix a broken screen this is the place!

CPR Norfolk Response

Thanks for your review Ashley, and thank you for choosing and trusting Cell Phone Repair, the Nation’s oldest and largest mobile repair franchise! Just as a reminder, we offer a limited lifetime warranty on our repairs excluding physical or liquid damage. Feel free to contact us for a “free” estimate on any other electronic repairs you may need in the future.


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May 24, 2017
The job was done in the exact time frame I was told which was very satisfying

CPR Norfolk Response

Thank you for choosing CPR Cell Phone Repair, and we appreciate your feedback! We strive for great customer service and repairs. We’re happy to hear that you were pleased with the service that you received at our Norfolk location. If you’d like to post your review on our other review platforms such as Yelp, Google, or Facebook, feel free to click a link below.Yelp: https://www.yelp.com/biz/cpr-cell-phone-repair-norfolk-norfolkGoogle: https://www.google.com/#q=cpr+cell+phone+repair&*&lrd=0x89ba9643f5a7be13:0xc0a1df20ac7dcc83,1,Facebook: https://www.facebook.com/CellPhoneRepair.HamptonRoads/


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May 24, 2017
Great job. Great turnaround. Great service. Didn't try to make me feel like my iPhone 4 was done and over with like the money hungry salesman at the Apple Store at McArthur Mall. I like the small business approach better and I would recommend your business to others. The salesperson at CPR didn't see me as a money machine, but as a real customer.

CPR Norfolk Response

Thank you for choosing CPR Cell Phone Repair, and we appreciate your feedback! We strive for great customer service and repairs. We’re happy to hear that you were pleased with the service that you received at our Norfolk location. If you’d like to post your review on our other review platforms such as Yelp, Google, or Facebook, feel free to click a link below.Yelp: https://www.yelp.com/biz/cpr-cell-phone-repair-norfolk-norfolkGoogle: https://www.google.com/#q=cpr+cell+phone+repair&*&lrd=0x89ba9643f5a7be13:0xc0a1df20ac7dcc83,1,Facebook: https://www.facebook.com/CellPhoneRepair.HamptonRoads/


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May 08, 2017
Great Customer Service. I dealt with Jesse who answered all my questions earnestly.

CPR Norfolk Response

Thanks for your review Scott, and thank you for choosing and trusting Cell Phone Repair, the Nation's oldest and largest mobile repair franchise! Just as a reminder, we offer a limited lifetime warranty on our repairs excluding physical or liquid damage. Feel free to contact us for a "free" estimate on any other electronic repairs you may need in the future.


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April 22, 2017
Phone looks great after having a shattered screen replaced, and the service was so fast! Thanks CPR!

CPR Norfolk Response

Thank you for choosing CPR Cell Phone Repair, and we appreciate your feedback! We strive for great customer service and repairs. We’re happy to hear that you were pleased with the service that you received at our Norfolk location. If you’d like to post your review on our other review platforms such as Yelp, Google, or Facebook, feel free to click a link below.Yelp: https://www.yelp.com/biz/cpr-cell-phone-repair-norfolk-norfolkGoogle: https://www.google.com/#q=cpr+cell+phone+repair&*&lrd=0x89ba9643f5a7be13:0xc0a1df20ac7dcc83,1,Facebook: https://www.facebook.com/CellPhoneRepair.HamptonRoads/


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April 14, 2017
Replaced my iPhone 6 screen in 2 hours for $75 and honored the $5 off check in discount.  My phones functioning normally and customer service was also great.  No complaints. Happy customer :)

CPR Norfolk Response

Thanks for your review Naomi, and thank you for choosing and trusting Cell Phone Repair, the Nation's oldest and largest mobile repair franchise! Just as a reminder, we offer a limited lifetime warranty on our repairs excluding physical or liquid damage. Feel free to contact us for a "free" estimate on any other electronic repairs you may need in the future.


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April 11, 2017
I was amazed at Jesse's work! The price was reasonable and he fixed my phone and made it look as if it had never been damaged. I'm beyond excited about it. Thank you so much Jesse!

CPR Norfolk Response

Thank you for choosing CPR Cell Phone Repair, and we appreciate your feedback! We strive for great customer service and repairs. We’re happy to hear that you were pleased with the service that you received at our Norfolk location. If you’d like to post your review on our other review platforms such as Yelp, Google, or Facebook, feel free to click a link below.Yelp: https://www.yelp.com/biz/cpr-cell-phone-repair-norfolk-norfolkGoogle: https://www.google.com/#q=cpr+cell+phone+repair&*&lrd=0x89ba9643f5a7be13:0xc0a1df20ac7dcc83,1,Facebook: https://www.facebook.com/CellPhoneRepair.HamptonRoads/


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April 08, 2017
They customer service was great. I was greeted promptly as we entered the store. He went straight to trying to assist me with the proper paperwork to get started of fixing my IPad 2 cracked glass. I will be recommending it to family and friends. Thanks again for the wonderful experience.

CPR Norfolk Response

Thank you for choosing CPR Cell Phone Repair - We appreciate your feedback! We strive for great customer service and repairs. We’re happy to hear that you were pleased with the service that you received at our Norfolk location. If you’d like to post your review on our other review platforms such as Yelp, Google, or Facebook, feel free to click a link below.Yelp: https://www.yelp.com/biz/cpr-cell-phone-repair-norfolk-norfolkGoogle: https://www.google.com/#q=cpr+cell+phone+repair&*&lrd=0x89ba9643f5a7be13:0xc0a1df20ac7dcc83,1,Facebook: https://www.facebook.com/CellPhoneRepair.HamptonRoads/


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March 20, 2017
Superior professionalism and excellent results

CPR Norfolk Response

Thank you for choosing CPR Cell Phone Repair, and we appreciate your feedback! We strive for great customer service and repairs. We’re happy to hear that you were pleased with the service that you received at our Norfolk location. If you’d like to post your review on our other review platforms such as Yelp, Google, or Facebook, feel free to click a link below.Yelp: https://www.yelp.com/biz/cpr-cell-phone-repair-norfolk-norfolkGoogle: https://www.google.com/#q=cpr+cell+phone+repair&*&lrd=0x89ba9643f5a7be13:0xc0a1df20ac7dcc83,1,Facebook: https://www.facebook.com/CellPhoneRepair.HamptonRoads/


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March 20, 2017
The service was prompt, efficient and the price was great. I would truly recommend this company to my friends and family.

CPR Norfolk Response

Thank you for choosing CPR Cell Phone Repair, and we appreciate your feedback! We strive for great customer service and repairs. We’re happy to hear that you were pleased with the service that you received at our Norfolk location. If you’d like to post your review on our other review platforms such as Yelp, Google, or Facebook, feel free to click a link below.Yelp: https://www.yelp.com/biz/cpr-cell-phone-repair-norfolk-norfolkGoogle: https://www.google.com/#q=cpr+cell+phone+repair&*&lrd=0x89ba9643f5a7be13:0xc0a1df20ac7dcc83,1,Facebook: https://www.facebook.com/CellPhoneRepair.HamptonRoads/


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March 18, 2017
NICE & QUICK AND A GOOD PRICE, (NICE PEOPLE)

CPR Norfolk Response

Thank you for choosing CPR Cell Phone Repair, and we appreciate your feedback! We strive for great customer service and repairs. We’re happy to hear that you were pleased with the service that you received at our Norfolk location. If you’d like to post your review on our other review platforms such as Yelp, Google, or Facebook, feel free to click a link below.Yelp: https://www.yelp.com/biz/cpr-cell-phone-repair-norfolk-norfolkGoogle: https://www.google.com/#q=cpr+cell+phone+repair&*&lrd=0x89ba9643f5a7be13:0xc0a1df20ac7dcc83,1,Facebook: https://www.facebook.com/CellPhoneRepair.HamptonRoads/


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March 14, 2017
Quick and professional! Phone looks brand new!
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March 01, 2017
Great job. Quick turn around.
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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