Second Phone we have had repaired here. First one was flawless but it was a standard experience. Drop off phone, they fix, I pick up.The second repair is why I am leaving the review. My screen had become too damaged to operate the phone and I had dozens, if not a hundred, contacts that I needed for work. At 6:30 pm on a Friday, Verizon told us we were SOL so my husband called CPR Cell Phone Repair Downtown New Haven. They told us they could help and would stay open for my husband to drop the phone off. They kept the place open late on a Friday just so he could get a phone dropped off! That was not enough. The technician called and told us he had to replace the highly damaged frame of the phone because the new screen wouldn't have fit down into it, and the back was so damaged that it fell apart and they had to replace that too. I believe all of it because my phone looked like it had been run over. To Samsung's credit, I run my phone case free, and it took a beating for over 3 years. Since none of that work was told to me up front they did all the additional work for free. Granted, the back and frame are used, but what great service!This is a service business that knows how to serve. VERIFIED
I stopped by CPR Cell Phone Repair New Haven due to a screen that was on, but unresponsive to touch, on my Moto Z Play. After only getting a new screen installed a couple of months ago (at a different repair shop) I was almost resigned to having to spend another ~$150 to replace this faulty screen. Eric, the guy working at CPR, took a look at my phone and realized that the issue was due to the screen having become disconnected internally. He made a quick fix and sent me on my way, saving me the money and hassle of getting a new screen installed. So long as I live in New Haven, I will never go elsewhere for smartphone repair. Trustworthy, competent business and HIGHLY recommended! VERIFIED
Top repair shop in New Haven, CT! I would recommend this repair store to anyone looking to repair phones, tablets, speakers, computers and much more! They have a very pleasant staff who is polite and professional. I came in recently to have my iPhone 6's screen replaced. It was only 30 minutes for them to take it and replace the screen. I met the manager who is very involved with the store and one of the best in the repair business. I highly recommend CPR Cell Phone Repair Downtown New Haven for any tech repair you might be needing. Bring whatever you have in and talk to the CPR Repair staff and they will help you! They will stand by any work that they do, and continue to help you with any future issues. VERIFIED
At Cell Phone Repair Downtown New Haven, we offer a limited lifetime warranty on all of our repairs. If the original repair fails because of the quality of a part we installed or due to the workmanship in the repairing of the device, Cell Phone Repair Downtown New Haven will fix it for FREE. No questions asked. You can’t beat a warranty like that!
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.