CPR McKinney, TX Reviews
At Cell Phone Repair McKinney, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.
Everyone was very friendly, professional, and beyond helpful!! They were also efficient and had me in and out in under an hour. I️ would recommend CPR for any phone or electronic repairs!!! VERIFIED
Jose is a great guy. Fixed my phone well and in one hour. I will use this place again. VERIFIED
Used CPR to repair an iPhone 6 and it has worked perfectly since the screen replacement. I was surprised it was not more damaged and they provided an accurate time the device would be ready.The loss of one star - they have a form to fill out online for appointments. IT DOES NOT WORK. I filled it out and arrived at my scheduled appointment time, but they knew nothing about it and it was clear the employees in the store didn't have knowledge of appointments. However; they did take my phone during the lunch hour and the phone was repaired by 4 pm.
CPR McKinney Response
Hello Annie,We are glad to hear you had an overall positive experience at our store! We thank you for your patronage. As for the employee not knowing anything about the appointment, we do apologize and will use your experience to better train the employees. The appointment system is relatively a new system, so the employee may have had some confusion. But we will get this straightened right away, so in the future we can provide the 5-star service you expect from us.
Absolutely great service! Phone repaired and back in hand within the hour! Jose is great! VERIFIED
I had a broken iPhone camera glass. Took it to them and they fixed it. Pictures are back to clarity again. Thanks guys. VERIFIED
Very fast and listened to me. I also love the guarantee! Ive had friends get their phone fixed and then later have issues and not be able to get it fixed! VERIFIED
Best place to get your phone repair , they fixed it quick and it looks brand new. VERIFIED
My wife's iPhone 6s didn't ring or have any sound. Jose quickly troubleshoot and rectified the issue. Turned out it was only a loose connection. Thank you Jose! We will be back when we need your expertise. VERIFIED
This store is located in a very nice neighborhood. My phone screen was cracked beyond repair I believed, I took my phone in to fix the screen and within 1 hr it was ready and my phone literally looked brand new. VERIFIED
Fixed my Samsung Note5 today - bottom microphone problem. Fully explained the risks when fixing this part on this particular phone (possible to break the screen). With that I agreed and it was fixed in about 1 hour. The person working on my phone explained the few "paint chips" that occurred when I was checking out. Not an issue at all and I wouldn't have even noticed if he didn't say.
Basically very clear communication and I appreciate the quality work. VERIFIED
Great service! Fast repairs and no trying to sell you something you don't need. Would definitely use them again VERIFIED
Very Quick service! I looked around online, but this was cheaper than others VERIFIED
Phone looks great but did not call when it was finished getting fixed VERIFIED
Great people and service!! VERIFIED
My phone had something terrible go wrong with it and I thought it was not going to be able to be fixed but the lady who works/owns the place made it work perfectly And I was so happy. This place is without a doubt a place you can trust with your devices . I will not go anywhere else . VERIFIED
Fast and friendly service. My phone looks brand new! Highly recommend this place. VERIFIED
I love CPR!! They are my favorite phone repair place ever! I am a very accident prone person with my phone, and have been to many places but they are the best! The employees are very helpful, super courteous, and incredibly fast! Most of my repairs are done in less than 30 minutes always as a walk in. I am super impressed with them and will continue to use them in the future and recommend them to everyone I know! Whatever your cell phone problem they can fix it! VERIFIED
Excellent, top notch customer service and great prices! If you need your phone fixed or if you need phone accessories this is the place to go! VERIFIED
Fast and friendly service. Cant thank them enough for getting my phone fixed in under 30 minutes. VERIFIED
fast! amazing! great customer service & super affordable~ I'll definitely com back for any future needs; and i'll absolutely recommend them to everyone in the collin county area. VERIFIED
Great service, price was very reasonable. Will spread the word. VERIFIED
great service and fast, and people are very nice. VERIFIED
I cannot say enough great things about this place! The owner is the nicest lady you will ever meet and gave me the best customer service I have seriously ever had at any establishment. She was so knowledgeable and professional. She fixed my cracked iPhone in about 30 minutes and treated my phone as if it were her own. I highly recommend CPR if you need a repair! VERIFIED
Got an iPhone 6S fixed within 30 mins.. saved my day!! VERIFIED
Quick and knowledgeable service. Very professional. VERIFIED
Phone fixed quickly and at quoted price. Would use again. But hopefully won't need to. VERIFIED
All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.