CPR Independence, OH Reviews

At Cell Phone Repair Independence, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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April 21, 2018
VERY helpful and fairly priced for repairs.
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April 08, 2018
Service was fast and reasonably priced. Would use again if needed.
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April 03, 2018
Pierre was great! He explained everything very thoroughly and fixed all my issues!
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April 03, 2018
Pierre was great! He explained everything very thoroughly and fixed all my issues!
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March 30, 2018
These folks are great! I spoke to Stephen who answered all my questions patiently and informatively. When I walked in for a phone repair, Jason listened, took my phone and tried a simple procedure before even discussing a more expensive part replacement. His procedure worked and I was out in 5 minutes with a complete solution to my problem. He advised me to return if, for some reason,  his fix failed. He also advised me what the next steps would be in that event. Kudos to this organization! Obviously, the owners know how to train, hire and keep the very best people. Thanks and keep up the great work!N.S.
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March 23, 2018
Friendly and fast
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March 20, 2018
Thank you to the guys at CPR they really helped me out with my phones. They were really nice and helpful. They got me in and out.
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March 20, 2018
Thank you to the guys at CPR they really helped me out with my phones. They were really nice and helpful. They got me in and out.
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March 08, 2018
Prompt honest service.
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March 08, 2018
called on the phone.... said to come in we should be able to help. Not like a lot of other stores, you make you feel they don't care. Store very clean inside... help was great... would send anyone I know there.....
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February 28, 2018
A technician replaced the battery on my phone and I am very satisfied. I have replaced screens and batteries in the past on my phones. However, my Nexus 6P is known to be a challenge due to multiple delicate parts, so I took it to CPR. While replacing the battery, one of these delicate parts broke (rather common for the model when changing the battery). CPR immediately informed me and told me that they had ordered a replacement and would install when the part was delivered. Three days later, CPR told me the part had been delivered and they installed it within a few minutes of the phone being dropped off.I am thoroughly impressed with CPR's honesty and customer service! I would not hesitate to refer someone to Pierre at CPR for a phone repair.
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February 22, 2018
I went here to get my hdmi port fixed/replaced on my ps4. An I did have some issues with the independence store. In which left me very dissatisfied but the owner personally contacted me and made sure that I was satisfied and made sure things got done. The owner/management takes customer satisfaction very serious and will make sure you leave happy. I highly recommend checking this place out as they do great work and will do whatever it takes to take care of its customers.
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February 20, 2018
very good
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February 02, 2018
Great service
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February 01, 2018
Excellent one little item after repair could give PHone back charged 90percent not 14percent otherwise GREAT!
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January 20, 2018
Although I didn't have a repair done at this time, I'm guessing the service is very good. My assessment is based on my experience in selling CPR a phone (Samsung Note 5), that we no longer needed. They were very pleasant and honest in their dealing. Having shopped around various sources to sell my phone, I found their offer to be very fair. I'd definitely recommend using them and will return here in the future if I need any repairs.
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January 19, 2018
Cell phone repair was successful and reasonably priced.
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January 19, 2018
Very helpful and nice staff. Was having problems with my charging port and they cleaned it on the spot for no charge. I have had them replace the screen on my phone in the past too. Always a great group of people there to answer questions!
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January 18, 2018
Cell phone repair was successful and reasonably priced.
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January 06, 2018
Replaced my battery within an hour as they told me and were very professional.
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January 04, 2018
Staff was wonderful - work performed was better than expected. I will refer and use this location whenever it is needed. Thanks again for your help/
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January 04, 2018
Staff was wonderful - work performed was better than expected.  I will refer and use this location whenever it is needed.  Thanks again for your help.
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December 28, 2017
I had a very nice experience at your business. Pierre was not only professional, but very kind, respectful and honest. I appreciate that and would reclcomend CPR to anyone.Also, I appreciated that the store was well maintained and comfortable.Once again, "Thank You" Pierre for your kindness and professionalism.
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December 22, 2017
Phone is working as good as new.
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December 14, 2017
Best repair cell phones in greater Cleveland. Fast service reasonable cost.
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November 12, 2017
Great customer service, 10/10 recommended. John was really helpful and nice!
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November 09, 2017
I saw the cell phone repair car at the gas station I work at. I talked to Rob the Managing Partner super nice guy and found out the car was from Dover, Ohio he was up here for some training. Really nice guy and I just had my battery replaced at the store Independence yesterday. I told him about my experience and how the guys there always take such good care of me and I’m in there often because I have the worst luck with phones. I would highly recommend getting your phone fixed here, awesome stuff and very trusty!
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October 24, 2017
Straight forward and easy process. Thank you for helping me out!
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October 23, 2017
Great job! Fast and efficient.
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October 19, 2017
Tech named John replaced battery on my Nexus 6p (which is a pain to do). Would recommend.
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October 17, 2017
I don't remember the young man's name, but he was professional, helpful and very enthusiastic about what he does! Great to deal with, all customer experiences should be so well done!
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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