CPR Houston - Galleria, TX Reviews

At Cell Phone Repair Houston - Galleria, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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September 19, 2017
My girlfriend iPhone 7 plus got very bad damage the screen and the phone body. These people did very good job . Now my phone like new, good fixing and kind people . They made my day.
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September 16, 2017
I absolutely recommend talking to these guys about any tech fixes you need. I just dropped my iPhone 5 (OG with the original battery) while at work yesterday and the screen stopped functioning for the first time in four years. Toby fixed it in literally under an hour and helped me out with a complimentary tempered glass screen for additional protection. Bless this business!I'm
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August 21, 2017
Excellent service! Toby looked at two iPhones for me and gave me a great quote to fix my backup phone, which had a display glitch. Then he quickly assessed and repaired my newest iPhone that had taken a swim a week ago! My water-damaged phone is now working, good-as-new without any evidence of damage! Wow! AND I feel confident that CPR will be able to repair my backup phone for a reasonable price since Toby walked me through the damage and what would be done to repair it if I needed it. Highly recommend CPR!
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July 29, 2017
The screen saver was broken, The repair man was very friendly an professional it was Less than an hour, a fare price,clean business, & Great service. Thank You, Ms.Alice Williams
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July 29, 2017
Great experience. I WRECKED the screen of my Iphone 7. When I bought the phone a month prior thru AT&T I had also purchased a black ice screen cover and they had a warranty in the event the screen breaks with it on. That warranty paid $100.00 towards the repair or replacement of a screen if I took it to a shop listed on their instructions. I dropped it yesterday on concrete and the screen shattered. Black ice MAY have been helpful in that the cracked glass stayed on the phone under the cover. The first shop I tried (also a CPR- Sugarland TX) had no idea what I was talking about and no interest in helping. I called this CPR on Westheimer and the gentleman was very helpful, said he hadnt had anyone else with that warranty yet so wasn't very familiar but he would work it out. When I showed up at the shop he was very friendly and helpful and replaced my screen within an hour. I paid him forward by purchasing another screen cover and a new otterbox case... I will tell everyone I can about this CPR shop. Thank you guys for a professional and pleasant experience.
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July 28, 2017
These guys are absolutely amazing! My cell phone ended up in the surf while we were on vacation. Saltwater is normally instant death for cell phones. I was primarily concerned about retrieving all of the data on my phone and wasn't at all concerned about the phone itself. Not only did they back up everything to the cloud but they were also somehow able to repair my phone. All of this at a very reasonable price. The young tech guy (wish I got his name) is a genius. When I took my phone in he took it in the back and within about 5 minutes had it apart and showed me the saltwater penetration on the motherboard. Everything was backed up and the phone was fixed the next day. Needless to say I highly recommend them.
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July 27, 2017
My iPhone battery had been draining like a laptop from the 90s. I had to keep it close to a 20,000 mah mophie or phase sudden cell phone death. CPR Cell Phone Repair brought my cell phone back to life and my warped iPhone battery was replaced for a fresh new one.All of this was done in less than a half an hour and the staff was friendly and warm. I couldn't have been happier with the service.
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July 24, 2017
Toby was able to quickly and efficiently answer all my questions. He also was able to fix my phone very quickly when T-mobile and AT&T were not able to help me. Very knowledgeable. And very friendly!!! Would def recommend to a friend.
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July 07, 2017
they did a good job. they did my phone at closing before a long weekend. and did it very quickly. so far it's working well.
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June 30, 2017
This location is the best I have been to..Toby fixed a big problem with my screen that was put on wrong at another location which is closed now.I waited while he did it and it is wonderful!!! I highly recommend going here!
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June 28, 2017
They fixed my phone free of charge. Trustworthy and fast.
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June 25, 2017
My boyfriend broke his Samsung and Toby was able to fix it hassle free within an hour and for a price that was fair and this was to fix more than just a cracked screen. He was easy to work with and honest and get advice not based on making a sale but on customer service. Would highly recommend him!!!
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June 18, 2017
I called several places in central houston and this place was the least expensive, but still using original manufactoring. I cracked my iPhone and it was perfect when I got it back. I will be definitely recommending this place to friends in the future!
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June 17, 2017
These guys are amazing. I visited their store for repair many times and I've always been happy. But today they really surprised me.The jack port and light port of my iPhone were not working and I visited the Apple Store in the Highland Village first. They told me that my ports were damaged and irreplaceable. The only solution for me was to get another regenerated phone for $299. I thought better to visit CPR Cell Phone first, and then decide what to do. In a few minutes, we found out that the problem was due to a little water that got absorbed by the ports. They dried out my phone and everything was working perfectly again! And they charged me $ZERO!!!!I strongly recommend this shop for any problem you might experience with your phones, before going to Apple and have them steal your money!!

CPR Houston - Galleria Response

Thank you Melanie for the glowing remarks! We appreciate you taking the time to say everything you said. We look forward to taking good care of you if you ever need us in the future. Richard / Owner


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June 11, 2017
Brought my iphone6 in last year with a cracked screen. Toby gave me a cost & time estimate and fixed the phone promptly to where it was good as new. More recently the same phone wasn't charging so with a quick glance Toby diagnosed the problem and fixed the issue in minutes. These guys are so knowledgeable and professional there is no reason to take your device anywhere else.
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June 11, 2017
Took my phone in for cracked glass, Toby was incredibly helpful and had my glass replaced in under hour. A+ service, would crack my screen again just for the wonderful customer service experience.
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June 09, 2017
Fantastic! iPad fell off car in feeder road and was run over by at least two cars that I could see. Screen cracked/broken beyond what I thought possible to repair. No problem for Toby and Sason...they will take care of you!!
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June 05, 2017
Just walked in and had my iPhone battery replaced in about 15 min. $20 less than the Apple Store and great service. I highly recommend!

CPR Houston - Galleria Response

Hello Lisa - Thank you for the kind comments. So glad we could help you! Richard / Owner


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May 16, 2017
These guys resurrected my touch screen tablet which I thought was gone for good. Saved me the cost of buying a new one.
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May 10, 2017
These guys resurrected my touch screen tablet which I thought was gone for good. Saved me the cost of buying a new one.
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April 23, 2017
I will come to that place one day .
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April 07, 2017
I have been a faithful customer for over 3 yrs. I have dealt mainly with Toby but all the techs there are MIRACLE WORKERS! Always nice, friendly, courteous and have repaired my iPhones when AT&T and Apple said nothing could be done. Great prices too!

CPR Houston - Galleria Response

Thank you Belinda for for your gracious comments. We appreciate your business very much. Richard / Owner


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March 31, 2017
Today there was confusion from a telephone call and the price once in the store for a cellphone battery replacement. The store manager quickly explained the mistake and generously corrected the situation not only by taking care of the battery but also adding a screen cover. I have made multiple referrals to this store in the past and after the manager's handling my problem so quickly, I will continue doing so. Great place to do business!
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March 23, 2017
We were in and out in approx. 20 minutes. Very friendly service.
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March 13, 2017
Fast and affordable!

CPR Houston - Galleria Response

Thank you Mark! We appreciate the comments, the 5 stars and most of all your business. Richard / Owner


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March 02, 2017
Their Tech, Sason, and Manager Toby are top-notch professionals who are HONEST. When I had 'played' with flashing my cell phone myself to update it, I ended up bricking the phone. Sason tried many different fixes, but the damage I had done was not repairable. After attempting many, many fixes, they discovered that the phone was hard-bricked and couldn't be revived. Their honesty saved me more headaches and driving-- thanks so much!

CPR Houston - Galleria Response

Thank you Benedict for your comments. Very glad the guys were able to help you even though we couldn't resolve the issue. Richard / Owner


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February 28, 2017
I had a Samsung S6 with a cracked screen and LCD. The tech was quick to great me. He asked about what I needed, quoted a price and an estimated time of completion within 5 minutes of me walking in the store. The price is not the cheapest, but this is the cleanest, most well run cell phone repair shop I have visited. They are honest and don't try to add charges when you return for your phone. The price I was quoted is exactly what I paid. I hope I don't need their services again, but if I do, I will only use CPR.
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February 28, 2017
I had a Samsung S6 with a cracked screen and LCD. The tech was quick to great me. He asked about what I needed, quoted a price and an estimated time of completion within 5 minutes of me walking in the store.The price is not the cheapest, but this is the cleanest, most well run cell phone repair shop I have visited. They are honest and don't try to add charges when you return for your phone. The price I was quoted is exactly what I paid.I hope I don't need their services again, but if I do, I will only use CPR.

CPR Houston - Galleria Response

Hello Amanda, We are so glad we could help you with your phone and that you thought enough of our repair and service to provide your complimentary comments...thank you very much! Richard / Owner


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February 28, 2017
They repaired my son's charger port in his cell phone in 20 minutes. Great and friendly service

CPR Houston - Galleria Response

Hello Betty, Thank you for your comments. We appreciate your business and the opportunity to repair your son's phone. Richard / Owner


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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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