CPR Houston - Galleria, TX Reviews

At Cell Phone Repair Houston - Galleria, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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July 07, 2017
they did a good job. they did my phone at closing before a long weekend. and did it very quickly. so far it's working well.
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June 30, 2017
This location is the best I have been to..Toby fixed a big problem with my screen that was put on wrong at another location which is closed now.I waited while he did it and it is wonderful!!! I highly recommend going here!
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June 28, 2017
They fixed my phone free of charge. Trustworthy and fast.
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June 25, 2017
My boyfriend broke his Samsung and Toby was able to fix it hassle free within an hour and for a price that was fair and this was to fix more than just a cracked screen. He was easy to work with and honest and get advice not based on making a sale but on customer service. Would highly recommend him!!!
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June 18, 2017
I called several places in central houston and this place was the least expensive, but still using original manufactoring. I cracked my iPhone and it was perfect when I got it back. I will be definitely recommending this place to friends in the future!
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June 17, 2017
These guys are amazing. I visited their store for repair many times and I've always been happy. But today they really surprised me.The jack port and light port of my iPhone were not working and I visited the Apple Store in the Highland Village first. They told me that my ports were damaged and irreplaceable. The only solution for me was to get another regenerated phone for $299. I thought better to visit CPR Cell Phone first, and then decide what to do. In a few minutes, we found out that the problem was due to a little water that got absorbed by the ports. They dried out my phone and everything was working perfectly again! And they charged me $ZERO!!!!I strongly recommend this shop for any problem you might experience with your phones, before going to Apple and have them steal your money!!

CPR Houston - Galleria Response

Thank you Melanie for the glowing remarks! We appreciate you taking the time to say everything you said. We look forward to taking good care of you if you ever need us in the future. Richard / Owner


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June 11, 2017
Brought my iphone6 in last year with a cracked screen. Toby gave me a cost & time estimate and fixed the phone promptly to where it was good as new. More recently the same phone wasn't charging so with a quick glance Toby diagnosed the problem and fixed the issue in minutes. These guys are so knowledgeable and professional there is no reason to take your device anywhere else.
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June 11, 2017
Took my phone in for cracked glass, Toby was incredibly helpful and had my glass replaced in under hour. A+ service, would crack my screen again just for the wonderful customer service experience.
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June 09, 2017
Fantastic! iPad fell off car in feeder road and was run over by at least two cars that I could see. Screen cracked/broken beyond what I thought possible to repair. No problem for Toby and Sason...they will take care of you!!
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June 05, 2017
Just walked in and had my iPhone battery replaced in about 15 min. $20 less than the Apple Store and great service. I highly recommend!

CPR Houston - Galleria Response

Hello Lisa - Thank you for the kind comments. So glad we could help you! Richard / Owner


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May 16, 2017
These guys resurrected my touch screen tablet which I thought was gone for good. Saved me the cost of buying a new one.
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May 10, 2017
These guys resurrected my touch screen tablet which I thought was gone for good. Saved me the cost of buying a new one.
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April 23, 2017
I will come to that place one day .
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April 07, 2017
I have been a faithful customer for over 3 yrs. I have dealt mainly with Toby but all the techs there are MIRACLE WORKERS! Always nice, friendly, courteous and have repaired my iPhones when AT&T and Apple said nothing could be done. Great prices too!

CPR Houston - Galleria Response

Thank you Belinda for for your gracious comments. We appreciate your business very much. Richard / Owner


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March 31, 2017
Today there was confusion from a telephone call and the price once in the store for a cellphone battery replacement. The store manager quickly explained the mistake and generously corrected the situation not only by taking care of the battery but also adding a screen cover. I have made multiple referrals to this store in the past and after the manager's handling my problem so quickly, I will continue doing so. Great place to do business!
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March 23, 2017
We were in and out in approx. 20 minutes. Very friendly service.
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March 13, 2017
Fast and affordable!

CPR Houston - Galleria Response

Thank you Mark! We appreciate the comments, the 5 stars and most of all your business. Richard / Owner


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March 02, 2017
Their Tech, Sason, and Manager Toby are top-notch professionals who are HONEST. When I had 'played' with flashing my cell phone myself to update it, I ended up bricking the phone. Sason tried many different fixes, but the damage I had done was not repairable. After attempting many, many fixes, they discovered that the phone was hard-bricked and couldn't be revived. Their honesty saved me more headaches and driving-- thanks so much!

CPR Houston - Galleria Response

Thank you Benedict for your comments. Very glad the guys were able to help you even though we couldn't resolve the issue. Richard / Owner


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February 28, 2017
I had a Samsung S6 with a cracked screen and LCD. The tech was quick to great me. He asked about what I needed, quoted a price and an estimated time of completion within 5 minutes of me walking in the store.The price is not the cheapest, but this is the cleanest, most well run cell phone repair shop I have visited. They are honest and don't try to add charges when you return for your phone. The price I was quoted is exactly what I paid.I hope I don't need their services again, but if I do, I will only use CPR.
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February 28, 2017
I had a Samsung S6 with a cracked screen and LCD. The tech was quick to great me. He asked about what I needed, quoted a price and an estimated time of completion within 5 minutes of me walking in the store.The price is not the cheapest, but this is the cleanest, most well run cell phone repair shop I have visited. They are honest and don't try to add charges when you return for your phone. The price I was quoted is exactly what I paid.I hope I don't need their services again, but if I do, I will only use CPR.

CPR Houston - Galleria Response

Hello Amanda, We are so glad we could help you with your phone and that you thought enough of our repair and service to provide your complimentary comments...thank you very much! Richard / Owner


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February 28, 2017
They repaired my son's charger port in his cell phone in 20 minutes. Great and friendly service

CPR Houston - Galleria Response

Hello Betty, Thank you for your comments. We appreciate your business and the opportunity to repair your son's phone. Richard / Owner


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February 28, 2017
I had a Samsung S6 with a cracked screen and LCD. The tech was quick to great me. He asked about what I needed, quoted a price and an estimated time of completion within 5 minutes of me walking in the store. The price is not the cheapest, but this is the cleanest, most well run cell phone repair shop I have visited. They are honest and don't try to add charges when you return for your phone. The price I was quoted is exactly what I paid. I hope I don't need their services again, but if I do, I will only use CPR.
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February 23, 2017
If you want the best customer service, this is the place! The staff are very informed about gadgets and failures, etc. I came in, told them the problem with my phone and they fixed it in five minutes without any hassle! Extremely honest as well, recommend 100%...
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February 23, 2017
Fixed my phone twice in 30 mins
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February 23, 2017
I sent an email to the store and Toby promptly replied. I went to the store and again Toby received me with patience and sympathy. He was very honest and polite. He opened my phone and did what I asked.I highly recommend this place. "Don't believe everything you read on the internet," but it worked.
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February 13, 2017
Took my phone in because I thought there was something wrong with the charging port. Within five minutes, my phone was fixed. Using a special tool they were able to extract the pocket lint that had built up inside the port, and now my phone works perfectly again! Also, the battery holds a charge longer. Very clean store, with a lovely fish tank as well. Doesn't have that grungy crammed look of some repair places.
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February 10, 2017
I was about to pay $200 for a replacement phone though my phone carrier but am so glad I came across CPR! I was lucky enough to be assisted by Toby and Kevin who were not only professional and polite but also were very helpful and determine to help me as much as possible. I had gone to several different cellphone repair shops and they tried to overcharge and exaggerate the gravity of my repair. Toby was very straight with me and it turned out to be way more affordable than I thought! They honestly were trying to help me and not just "make the sale"! Anyways I am very happy with my service and will definitely come back! Not to mention they fix pretty much everything! CPR gets 2 thumbs up from me!
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February 08, 2017
Awesome place, service & quality ! My iPhone looks flawless. Highly recommend these guys.
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January 28, 2017
Toby always very professional. Always fix any problem with any cell phone. I recommend CPR cell phone repair to all professionals. NM
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January 25, 2017
I sent an email to the store and Toby promptly replied. I went to the store and again Toby received me with patience and sympathy. He was very honest and polite. He opened my phone and did what I asked.I highly recommend this place. "Don't believe everything you read on the internet," but it worked.
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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