In & Out Smart Repair is now a proud member of the CPR Franchise Network!

CPR Charlotte - North Lake Commons, NC Reviews

At Cell Phone Repair Charlotte - North Lake Commons, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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September 12, 2017
Hey people I really enjoyed going here to have my phone fixed, this guy took so much care of me and another customer at the same time. I've been to a few places in the past but CPR beats them all around no questions. Hey stop by and speak to my dude. Lols Thanks.
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September 05, 2017
Owner is really friendly and honest ! I appreciate him taking the time out to tell me that I may want to check with my old cellphone provider to make sure they didn't need the phone back before selling my phone to him . Although he could've taken my phone and not thought twice about it. Nice place to go to
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August 15, 2017
Nick was awesome! Mike from At&T referred me to him. Nick even waited for me to arrive after he was closed. My cell phone needed a new screen. Nick was able to replace it in 30 minutes. I'm going to send everyone I know his way. Thanks Nick!
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August 04, 2017
If you have any tech issue go see Nick. He is incredibly helpful, knowledgeable and all around a great guy to work with. Takes the time to really understand your issues and works to help you not just gouge you for an easy fix. Wholeheartedly recommend having him take a look at any issue.
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July 21, 2017
Our iPhone 6 kept saying "searching" . Went to ATT store first they could not help us unless we "bought" a new phone. They sent us to Apple Store. Apple Store could not help us unless we "bought" a new phone. Went to Nick at In and Out/ CPR cell phone repair and he fixed our problem in 5 minutes, and super cheap, and yes without buying a new phone. Thank you. Visit this shop first it will save you frustration, time and money. Great job Nick!!!
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July 20, 2017
Nick is amazing!!! Very knowledgeable and reasonaly priced! He gave me options even if it didn't benefit his business. In the end, I walked out overly satisfied with a perfectly functioning phone and great relief!!! Going back tomorrow to refer a friend?
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July 20, 2017
Took my phone on lunch break and had it ready 40 minutes later. Great customer service and very fair pricing!
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May 07, 2017
Nick did better than the Apple Store. I came in and he identified the problems in 2 seconds ! He was very timely and professional. Definitely will return if I have any others issues. I recommend him for your tech needs -Ms. Gloria
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March 29, 2017
I thought my phone was a goner, but they were able to fix it in only 20 minutes! They are such a life saver and very customer friendly. Highly recommend.
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March 14, 2017
Could of charged me $250 plus tax but charged me $29 instead when he found the real issue. Was very honest, fair and helpful. Will send everyone I know there.
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February 10, 2017
Excellent, speedy repair and incredibly knowledgeable about a variety of products! HIGHLY recommended!
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February 08, 2017
I was referred to Nick through sprint across the street and at first I was a little skeptic to go in and I really wasn't going to go but it was only a few steps away and I figured what the heck it won't kill me to get another quote. I went in and nick was very professional, knowledgeable, and friendly. Made me feel very comfortable to leave him my phone. He was very quick with the repair it was done in less than 45 minutes. And the price was very reasonable. Made me feel like it was actually worth saving my phone unlike everyone else that makes me feel that with that price I might as well get a new phone. I will definetly be going back to nick in the future and referring everyone I know to him.
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February 04, 2017
Broken iPhone 5c screen. Cheapest price around, teacher discount and great customer service. Had my phone like new in a matter of minutes.
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January 29, 2017
NICK IS AMAZING!!! My iPhone sustained water damaged two different times. I brought it to Nick and both times he brought it back to life. The guy is amazing, and he is great at what he does. He genuinely loves helping people. Customer service is an A+, and he's very reasonable on how he prices his repair services. His turnaround time for getting your phone back to you is fast as well. I cannot recommend him enough. Please go see him if you're cell phone is in need of a repair.
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January 17, 2017
Needed a part replaced on my iphone and walked into in and out repair since it was right next to the at&t store so rather than having to buy a new phone I was able to have mine repaired on the spot by Nick. He offered competive pricing, guaranteed work, knew exactly what he was doing and fixed my phone quickly right in front of me. I would definitely recommend this repair shop!
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January 14, 2017
These guys are the greatest and their knowledge coupled with the prices were a big help!! If you need phone repair of any type, these are your people! Service was extremely quick as well. :-)
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January 14, 2017
Nick repaired a broken screen for me on a spare phone I had super quickly. Friendly and honest service.
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January 14, 2017
Knowledgeable and quick!!
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November 29, 2016
He was able to repair the LCD (under the glass) on my Samsung tablet. Great and fast service !!! Highly recommend !!
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November 26, 2016
Nick was top notch from start to finish. I brought in my iPad air with a shattered screen. He was quickly able to identify the extent of repair needed, and 90 minutes later I received a call saying the repair was complete! I strongly recommend!
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November 22, 2016
Fast and quality service with great flexibility to fix my phone on my schedule.
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November 18, 2016
Just had my iphone screen replaced. Nick did a great job and demonstrated excellment customer service. The price was good and the work was performed quickly.
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November 03, 2016
in and out smart repair Was a blessing in disguise for me I crack my screen on my phone and Sprint told me to go to in and out smart repair and that exactly what I did it was my first time going there and the services was wonderful I would deathly go back again thank you Nick ��������������
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November 03, 2016
in and out smart repair Was a blessing in disguise for me I crack my screen on my phone and Sprint told me to go to in and out smart repair and that exactly what I did it was my first time going there and the services was wonderful I would deathly go back again thank you Nick ??⭐️⭐️⭐️⭐️⭐️
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November 01, 2016
I got a new battery for my iphone 5 in 15 minutes! Great service! It really was in and out!
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November 01, 2016
I trust this shop. If you want honesty and fair prices then shop here
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October 15, 2016
I was very pleased with the service I received. Nick was very nice and easy on the pockets.
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October 11, 2016
OUTSTANDING CUSTOMER SERVICE! My iPhone 6 vibrate switch was not working properly due to me dropping my phone in sand. I tried to clean it out myself with very little to no luck. Verizon was NOT helpful at all and sent to me to see Nick. I walked in and was out of the store with a functioning switch within minutes! Nick was very helpful and could not have been nicer. I won't go anywhere else!
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September 21, 2016
Affordable and amazing service!
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September 17, 2016
This place was recommended to me by my brother Jerod. Nick was very professional and friendly; the service was fast- it look less than 20 minutes! He did an awesome job and I'd definitely return should the need arise. #shopsmall
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September 16, 2016
Great Customer Service!!! That's something you don't get at Best Buy or the cell phone stores. Quick turn around on my repair too, my iPad 4 screen replacement was done in an hour. Don't make the mistake of using Geek Squad and losing your device for days, go to In & Out instead, you won't regret it!I'm not employed by In & Out, I'm just a regular person who values Customer Service. Seems like most big chain retailers are more worried about the quantity rather than the quality of their services.
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September 15, 2016
The service I received here was fantastic! Nick is so nice and professional with honest, reasonable prices. He's straightforward about the problem with your device and your various options to fix or replace it. If any of my devices break again, I will absolutely come back here to get them fixed.
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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