CPR Brooklyn - Atlantic, NY Reviews
At Cell Phone Repair Brooklyn - Atlantic, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.
They were very patient with my phone because it was a weird screen crack and I got it back as soon as possible VERIFIED
Fast, friendly, and effective! Their concern is the customer over anything else. VERIFIED
They were quick and did the job well! Yes, it's expensive, but the parts are expensive, and it was totally my fault for dropping it in the first place. VERIFIED
The phone is repaired and works now, but the right side of the screen is not fully connected to the other part of the phone. I can press it back into place for the most part, but on occasion it sticks up again. VERIFIED
Even though my iPhone was unfixable, Christian was very informative and helpful in what to do next on replacing it. He has great customer service skills! VERIFIED
I can only attest to their friendly and helpful customer service with a tablet device. My husband brought in our kids' tablet (not an iPad) to check out the headphone port. The headphone jack got stuck in port and we couldn't get it out. Gentleman who helped my husband fixed it within 30 seconds. When my husband asked what he owed him, the gentleman told him that it took him less than a minute to fix and we owed nothing for this simple fix.Will definitely come here and refer others for mobile device repair needs.
CPR Brooklyn - Atlantic Response
Thank you Jen I am confident that the friendly service and knowledge you experienced is carried through with all of our repairs.
A grain of rice was stuck in my iPhone's charging area and I couldn't get it out. I went to another cellphone place and the guy made it worse. I took it to CPR and Christian removed the rice easily and for free! Now I have a new problem with the phone. If they can fix that problem, I'll update this review to 5 stars!
CPR Brooklyn - Atlantic Response
cassie I am very happy to hear our team took care of you and resolved your charging problem. We would be happy to diagnose what ever is going on with the phone and if repairable resolve that for you as well. thank you for taking the time to come in. We appreciate your patronage.
Jay repaired my S8 great job Jay is friendly personable and professional would definitely recommend this place . VERIFIED
The guys saved me a ton by fixing my mistake on a brand new Moto 5G Plus. COMPLIMENTARY. Would highly recommend them.Thanks CPR! VERIFIED
The crew here is fast, courteous, and technically solid. They replaced my Nexus 6P battery within a couple hours for a fantastic price. If my cell phone needs repair, I know exactly where to go. Thanks again! VERIFIED
Jay was so professional and kind. He got my phone working within an hour. VERIFIED
I was sure my iPhone was in serious trouble. The home button had stopped working, it wouldn't charge, and was showing a message that it needed to be restored but the restore on iTunes wouldn't work. I walked in and before I had even finished explaining the problem, Jay knew immediately what was wrong. A previous repairer had messed up and attached the screen too tightly. He fixed it in minutes and ... did not charge me a thing! I need to repeat that - I walked in with a phone that I thought was dead, Jay fixed it in minutes and DID NOT CHARGE ME! VERIFIED
Great, friendly, capable, reasonably priced cellphone repair shop. My broken screen was replaced while I waited; they even gave me good recommendations where to eat while my phone was being fixed. Happy I heard about this place from an equally happy friend. VERIFIED
Great customer service. Really nice guys. I tried a few other places and fe.t like they were trying to take advantage. Honest repair! VERIFIED
Honest, customer-focused service - they put you above profits. VERIFIED
Everyone was helpful and also super nice. Best experience possible. Thanks! VERIFIED
After my horrible experience with Cell Phone Geek I was very nervous about trying another mom and pop cell phone repair store, but my experience here was phenomenal.My son dropped my Samsung Galaxy Note 5 in the toilet -- the second time this has happened -- and the touch on my screen wasn't working, meaning I couldn't get my data off. I told the repair guy that I had no hope for fixing the phone but really wanted my data because I keep an audio journal on my phone. I don't know how they did it, but they GOT my data off!! I just got a call from them and they were like, 'Check your Google drive.' And ALL of my data -- my audio journal, my photos and my contacts -- was there!When I came by to pick up my phone and submit my final payment (they only charged me $75 for everything!) the repair guy (I forget his name, unfortunately) was even kind enough to walk me through which phone to switch to. Would definitely recommend this place and will definitely come here again.
CPR Brooklyn - Atlantic Response
Leila thank you so much for the kind review, the team at CPR Brooklyn has so many capabilities from cell phones to gaming systems and laptops!thank you for your patronage
Mat and Jay get two thumbs up for their help. My screen face was separating from the phone body. They not only repaired the phone while I went shopping at Trader Joe's, but they then spent some time with me to explain that charging overnight was causing my battery to swell. Who knew!! They explained that i could indicate to my phone that it was charging over night, hence a slower charge take in. They showed me where these buttons are located. These guys are knowledgable, speedy, and patient... a great combo. VERIFIED
Kind, professional, and exceedingly helpful staff. Efficient and honest. Would highly recommend! VERIFIED
They did a great job on my phone. They explained every step and were respectful and extremely professional. I would recommend them to anybody who needs a device repaired. VERIFIED
Jay and Chris are very knowledgeable, courteous and professional. I would definitely recommend them to everyone! VERIFIED
Quick excellent work, fair prices. VERIFIED
Hands down the best cell phone repair shop in Brooklyn - always fast and friendly service. Staff is very knowledgeable and helpful, best customer service I have seen in a very long time. VERIFIED
Walked into CPR on a whim to get a price estimate on an LG Nexus screen that had been cracked and chipping for months. I was blown away by the kindness and great attitudes of the people working at the store. I felt confident in their ability to fix my phone and reassured that they were looking out for my best interest too. Fixing my phone screen turned out to be a far more relaxed process than I had anticipated. Shoutout to Jose for the great customer service and for answering all my anxious questions. I would highly recommend this place to my friends. VERIFIED
I came here after Photo-Tech (360 36th street) said they don't do phones anymore. && MY GAWDD!! THESE GUYS SAVED MY PHONE! I legit cried in the store when they said they can fix it. I have a Motorola Android Mini X1030. They even fix the most obscure phones! Holy shit. I have a very real attachment to my phone & it's been thru a lot. Thankfully, my repair was a simple LCD replacement. I panicked when they said they had to order the part from Cali, but then they found it in the back. Thank Gawd i had the day off, cuz i didn't have anything else to do. They were INCREDIBLY patient & nice to me. I work in a labor/construction-oriented industry & i get paint everywhere. They even offered to clean my phone! I havent seen it this clean since I first got it! I seriously need to send them a thank you note w/ beer or something. WHO GIVES A SHIT ABOUT A $45 deposit, when they can fix your shit & u can get real results?! VERIFIED
I tried everything to get my information back you were the only guys they were able to do it.
Thank yoh VERIFIED
Great work! Great service! Best part - the warranty! VERIFIED
Great work. Great service! VERIFIED
Well my phone was all messed up but the guys knew exactly what to do, and even though it couldn't be fixed CPR is where I will always come to repair my phone. VERIFIED
All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.