Samsung Galaxy Repair Services in South Austin, TX

Are you searching for a fast, dependable Samsung phone repair in Austin, TX? Here at Cell Phone Repair South Austin, we have experience fixing Samsung smartphones of all models. Whether your Samsung device is suffering from a shattered screen, water damage, a broken button, faulty battery, or any other issue, CPR in Austin is here to help.


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October 14, 2017
I'm changing my review back to 4 stars after the owner's comment below. I believe it to be sincere as he's always been amazing to me as a customer in the past. I was just terribly disappointed in my interaction today, but 100% believe Shane when he says they'll use that interaction to improve future customer experiences. I was definitely frustrated by them not even starting on the phone until I arrived at my pick up time, but it was the caviler attitude toward my phone's security that really threw me. Hopefully they'll examine their policy on asking customers for passwords in the future.------ I've taken many devices to CPR to be repaired over the years. They've always been quick and super professional.I went in today (10-14-2017) at 3:30p for an iPhone 5s battery replacement. I was told to come back in an hour at 4:30p "it shouldn't take long."I call my dog sitter and tell them I'll get my dog at 4:15 so I can time grabbing him and going to pick up the phone on route to going back home (thinking it would take just a minute to grab the phone and pay for it, as it usually is at CPR). I get to CPR at 4:35p, to discover they haven't even started the repair! They let me bring my dog inside which was super nice, but I'm still irritated they didn't even attempt to call me to tell me they got backed up. Then to top it all off they come out to the lobby (now 5:15pm, 45 mins after they told me it'd be ready) and ask me to tell them the password to my phone so they can test it. I had to ask three times if they were serious because they were asking me to verbally give them my password in front of two other customers that were strangers, let alone the fact they're also strangers asking for my private password.That's a mind numbing lack of concern for a customer's security. When I refused, the woman in the back got indignant and in a sharp tone said "wow, we're just trying to test your phone, if it'd make you feel better you can enter it yourself."Yeah, yeah that would make me feel better. Holy cow. Now that I know that's how little they think of customer privacy and security, I don't think I'll be going back there for my repair needs any longer. Too bad, I've enjoyed their service for a long time now.
VERIFIED
October 11, 2017
Great service. Super nice people! And reasonable $$
VERIFIED
October 08, 2017
Zach was super helpful and pleasant to work with while we were there.
VERIFIED
Lifetime Warranty

At Cell Phone Repair South Austin, we offer a limited lifetime warranty on all of our repairs. If the original repair fails because of the quality of a part we installed or due to the workmanship in the repairing of the device, Cell Phone Repair South Austin will fix it for FREE. No questions asked. You can’t beat a warranty like that!

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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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