CPR South Austin, TX Reviews

At Cell Phone Repair South Austin, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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March 19, 2017
I ran in this store late afternoon on a Saturday with a cracked phone I had been carrying around for months. They had my phone looking brand new within a little over an hour. Great, friendly service and quality work. Wish I would have come in a long time ago!
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March 16, 2017
My LG G5 was completely shattered even the speakers were exposed. I came in and was behind three people, they had my phone fixed in less than two hours and it works as perfectly as it did the day I got it. Front desk attendant was nice and professional (even when she was dealing with this rude gent in front of me) and another guy came by and gave great recommendations. I highly recommend this place.
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March 04, 2017
Really good experience overall. Quick, easy, and super friendly.
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February 15, 2017
These guys rule! 2xs fixed my phone for much less then I anticipated
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February 08, 2017
Took my iPhone 6s in after dropping it in water. The fast and courteous staff opened it up and dried it out while I waited and bingo! Phone still working fine.
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February 07, 2017
They definitely saved the day after I cracked my z10 by crushing it with the car door. Not only did they have a replacement for a Blackberry older model in stock (!), then were able to get it back to me - good as new - in the time frame quoted. Pluses include lifetime warranty and locations in states where I travel. Glad I discovered them.
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January 15, 2017
We came in with a Microsoft Surface that had gotten wet and wouldn't charge. Sammy, who was supremely friendly and helpful, sprayed it with some "DeOxit" and tested out our charging cable. What do you know? The computer started charging immediately after the DeOxit treatment and a new cable. We got out for under $25. We couldn't believe it! Other computer repair places had quoted $50 for the diagnostic and likely over $300 for the repair - what a scam! The manager and a younger female employee were also very friendly and helpful; I regret not getting their names. Great, professional, and honest service.
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January 14, 2017
We came in with a Microsoft Surface that had gotten wet and wouldn't charge. Sammy, who was supremely friendly and helpful, sprayed it with some "DeOxit" and tested out our charging cable. What do you know? The computer started charging immediately after the DeOxit treatment and a new cable. We got out for under $25. We couldn't believe it! Other computer repair places had quoted $50 for the diagnostic and likely over $300 for the repair - what a scam! The manager and a younger female employee were also very friendly and helpful; I regret not getting their names. Great, professional, and honest service.
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January 14, 2017
We came in with a Microsoft Surface that had gotten wet and wouldn't charge. Sammy, who was supremely friendly and helpful, sprayed it with some "DeOxit" and tested out our charging cable. What do you know? The computer started charging immediately after the DeOxit treatment and a new cable.We got out for under $25. We couldn't believe it! Other computer repair places had quoted $50 for the diagnostic and likely over $300 for the repair - what a scam! The manager and a younger female employee were also very friendly and helpful; I regret not getting their names. Great, professional, and honest service.
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January 10, 2017
They seem to always get it fixed. Great service always.
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December 28, 2016
Pretty good reasonably fast service. Honored the lifetime warranty and fixed all issues!
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December 24, 2016
I have gone in there two times and they have fixed my phone very quickly. Nice people and good customer service. Go here before you think you need a new phone!
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December 17, 2016
Awesome service as always!
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December 16, 2016
Great service. Had a silicate bead stuck in my headphone jack, they got it out in about three minutes without damaging it.
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December 13, 2016
I have been here for a different phone, it was done by the time I finished lunch! Back again with a different phone and majorlly totally different problems. Staff Jenna N. Absolutely displays excellent customer service!
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December 08, 2016
This place is awesome!! I had them replace my iPhone 6Plus screen. Looked good as new. Several months later my screen started lifting in one corner. Took it in they fixed it under warranty a couple of days later the other side started lifting so I took it back again. This time they replaced my screen completely. I couldn't be happier and they will continue to have my business.
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December 02, 2016
stellar place, Lauren was a good sells person i guess
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November 22, 2016
Great service, fast, just hurts to pay so much. Probably pretty average cost, idk.
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November 14, 2016
Hello, Are you interested in refurbishing your old iPhone/Samsung screens, we can do that for you I'm local in Naples FL. Refurbish Your Broken Glass LCD Screens with us for a low cost. Why should you use this Refurbish service? We can refurbish your LCDs at a small fraction of the cost of a new LCD. Brand new glass with protection. We install a new polarizer film on each screen, so your LCD look brand new, not a single scratch. New frame installed with our press machine We also replace your backlight if needed. So NO halos or white patches. If we don't tell you, you would swear it's a new screen! Sincerely Refurbish LCD’s Tel: (866) 683-0667 www .refurbishlcds. com Sales Team
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November 13, 2016
Fantastic! Sage was great. She did the work on time and under budget. I will not only be back, but I will spread the word. Sage deserves a raise!!!
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November 10, 2016
Fast service, phone looks great, and even offer social media discounts and in-store scratch off!
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November 05, 2016
I originally had to come to CPR for a shattered screen on my iPhone a few months ago. Phone was repaired quickly and at a very reasonable price. I was informed that the screen came with a lifetime warranty which is awesome!!A few weeks later, my phone quit taking a charge! I was ready to buy a new phone but the service at CPR was so good the first time, I had no doubts about returning for the repair with this issue. They were able to fix the problem IN MINUTES at no charge to me!!Skip ahead to today; same phone turned off and would not restart! Of course went back the people at CPR, within an hour or so they had the issue resolved AGAIN no charge to me! They stated the issue was fixed while diagnosing and so no charges were needed!I've been an auto mechanic for many years and service at this level is unheard of! Obviously I hope I don't have issues with my phone anytime soon but knowing the level of expertise and customer service CPR offers? It will be a stress free day should it happen again!
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November 05, 2016
Cleaned out the charging port on my phone and got it working again for free!
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November 05, 2016
I've used the service more than once and every time they are friendly and professional! They have saved me hundreds of dollars over the past year and a half since I found them (I'm hard on phones, y'all).Most recently, we popped in for a problem with my husbands phone. He has an iPhone 5 that is on its last leg and stopped charging over the last couple of days. Not only did they repair the phone, they did it for free! It was an issue that required a quick cleaning and they happily did it! We will definitely be back.
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November 04, 2016
I had broken off the connector for a stylus and needed it removed. Took it into my provider (Verizon ) and they couldn't help but sent me to CPR...Cell Phone Repair (clever!) Also in Southpark Meadows. They didn't blink twice at my stupidity and removed the broken peg in MAYBE 10 minutes. Also replaced my messed up screen protector. ...thanks guys! Great Job!
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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