CPR South Austin, TX Reviews

At Cell Phone Repair South Austin, we love our customers. That is why we strive to provide the kind of service that they will want to rave about. We understand the important role your devices play in your day-to-day life, and we care for them with that importance in mind. See what our recent customers had to say about their experience at CPR in the reviews below.


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August 02, 2017
The gentleman I spoke with was calm, efficient & professional. I needed an estimate for a phone that was demolished in a car accident. No other store would provide me the print out, but they did it w/in the hour! They offer so many services and you bet I will be using them for all my computer and tech needs in the future!!
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August 02, 2017
Great customer service. Prompt service. Would recomend to a friend.
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August 02, 2017
Great customer service. Prompt service. Would recomend to a friend.
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July 29, 2017
Recently Took My Phone In It Wasn't Charging Had Previously Took It To Another Place And They Completely Messed It Up I Ended Up Taking It To CPR On Southpark Meadows And They Did An Awesome Job They Had It Fixed The Next Morning They're Great And Will Definitely Recommend To Family And Friends! �
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July 27, 2017
Soooo...my journey to them is a very long story but I'll try to make it brief. I'd taken my Droid Turbo 2 to another repair shop on the 15th. By the time the 25th had rolled around and I'd been jacked off by the other place and still didn't have my phone back I came here. HALLELUJAH!!! I walked in and just told the girl at the counter I really needed their help. I gave her the run down on what had happened at the other store and explained that my phone simply needed a charge port because it had stopped charging completely after intermittent charging. She said they could take care of it. That a diag was necessary but it only takes about 30 minutes hour tops especially for something like my issue. The only reason they wouldn't be able to get back to me that same day is because I came in at the end of the day. I was all good with that. She took my info and it was as simple as that. I expected an email the next day but never received one. No biggie, I figured I'd go in the next day (Thursday) or maybe after work Friday. Well, Thursday morning, I got a knock on my front door at 7:30AM. To my surprise, it was an APD officer doing a well fare check. My mom called because she hadn't heard from me in so long. So I've got to call her today...won't forget. After speaking with the officer I realized I had to go check on my phone. I walked (no easy feat coming from over by Akins Highschool for a girl as out of shape as me but I had to do it for you mom!) over to the store. This time it was a guy. He checked on my phone and said it looked like they were waiting for parts for it but he couldn't tell based on the notes. At that moment another girl walks into the store and he asks her for clarification on the progress of my phone. She says it's not waiting for parts. That I was misinformed when I dropped it off. They don't repair my type of phone so what they were doing was going to call (the other place I'd previously taken it) and ask if they had the part or could get it then to repair my phone. I straight up told her no. I didn't want to deal with them at all. I filled her in on what happened and she was shocked. She said ok well lets try to think of something else. She said she couldn't think of anywhere else that might do it so best bet would be to get a new phone. She then asked why I didn't just get a wireless charger. My mind was blown. I told her I didn't think it was capable as no one had mentioned it to me even at time of purchase. She said she thought it was capable so she looked it up. BAM IT WAS! She checked to see if they had any in stock but they didn't. So she looked some up on the best buy website and found some she would recommend and one she told me not to get suckered into buying. She also let me know that if I got there and tried the charger but it didn't work that I could come back and she had another Turbo 2 that she could sell me at a reasonable price! I was so grateful. I can't tell you how much of a relief they've provided in what has been such an incredibly stressful almost 2 weeks. I went and got the charger and my phone is now in my apartment charging happily away! I went back to the store and got a bunch of their business cards and plastered them all over my apartments. Once my phone is fully charged I'll post a photo of it here as well. A lot of people don't even know they're in southpark meadows. I didn't and I've lived over here for about 5 years! There's not a lot of advertising and I don't know that there's even a sign on the frontage road for it so I really wanna get the word out for them. They helped me so much and I wasn't charged anything. I also forgot to mention that the lovely lady who gave me all the good info had even gotten my phone to start charging through the port! Dunno what she did but I told her she was a mystical unicorn.PLEASE GO HERE AND SUPPORT THEM B/C THEY DEFINITELY WILL SUPPORT YOU TO THE BEST OF THEIR ABILITIES!!
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July 27, 2017
We have always had good experiences with CPR. Although this last time was not sucessful with the fix, they were helpful in understanding the problem. It was a problem only Apple store could fix. CPR refunded our money.
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July 19, 2017
thank you for fixing my phone even after i thought it was a lost cause.
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July 19, 2017
My three children & I all have iPhones/iPads, so needless to say....we've had our fair share of issues & incidents over the last several years. CPR has done an exceptional job every single time I've gone to them with any issues. From broken screens & cameras to water damage or battery problems. They are incredibly efficient knowledgeable, helpful & priced very competitively. If you want it done quickly & correctly...I'm telling you, CPR is where it's at y'all!
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July 07, 2017
whenerver I went there my phone was done within an hour. But, after my screen got fixed it started freezing like crazy, I've had to restart it multiple times. I'm sure the person fixed it right. I might just have a faulty screen.
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June 28, 2017
The employees communicated very well with me about what was going on and worked quickly to fix my phone as best they could. They tried many things and ended up not being able to completely fix it but didn't charge me a dime. Will definitely come back to this place if needed.
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June 25, 2017
They were very helpful with my cracked screen on my iPhone 6plus! Although it is a little darker then my original screen I can't complain because a fixed one is better than a broken one! Great customer service too!
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June 16, 2017
Had a issue with my camera and they fixed it up. Highly recommend, I will be back if I have any issues.
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June 05, 2017
Steared me away from a repair,retrieved my contacts for my new phone.Great people to deal with.Go see them.
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June 05, 2017
What great guys--they fixed my phone and didn't charge me anything. Charging port was clogged with lint---it's an old phone so they could have charged me $70 to replace the port and I would never have known. Instead the tech cheerfully cleaned and tuned it up for me for nothing. My wife has had a couple of other things fixed here and they did a good job and charge fair prices.
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June 05, 2017
Wonderful people, very down to earth and helpful!
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June 01, 2017
Great service!Me and my husband went there in an weekday afternoon. There were around 5people inside, so I was like, oh no, probably have to wait for a while. Nope, the service is fast. We were in and out around 15mins!The guy who helped us was super nice, patient and kind. The headphone jack was acting weird and he helped us check and clean with no charge. He said there is nothing wrong with the headphone, and only three small pieces of dust inside. He also gave us a headphone jack connection cable to see if it's gonna be easier to use (we use the phone to connect the square). And you know what!? It's free! He didn't charge us that either! Really cool and awesome service! You can call head and tell them what problem of your phone and they will check if they have the part for you! We did call and was glad we don't need to repair anything! They won't force you to change or replace anything if you don't need to! Thank you so much for the help!
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April 27, 2017
Zach was great! Go see him. My phone was fixed in less than an hour ??
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April 26, 2017
Amazing service, great products and a veteran owned business that backs the blue LE family. We definitely recommend this business and they will be handling our future cell phone repairs. Great job, Shane Mericle! — at CPR Cell Phone Repair South Austin.
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April 15, 2017
I had a broken aux piece stuck in my phone and I had tried other places. One wanted to ship my phone off and when i was about to opt for one of those...
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April 11, 2017
Highly recommend CPR for cellphone repairs. Have been going there for years with 2 teens. Service is top notch every single time. They stand behind their work because it's always quality.
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April 06, 2017
My daughters iPhone was cracked and had a black screen. They got us fixed up in an hour, great customer service, even gave us a discount on other products..
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March 19, 2017
I ran in this store late afternoon on a Saturday with a cracked phone I had been carrying around for months. They had my phone looking brand new within a little over an hour. Great, friendly service and quality work. Wish I would have come in a long time ago!
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March 16, 2017
My LG G5 was completely shattered even the speakers were exposed. I came in and was behind three people, they had my phone fixed in less than two hours and it works as perfectly as it did the day I got it. Front desk attendant was nice and professional (even when she was dealing with this rude gent in front of me) and another guy came by and gave great recommendations. I highly recommend this place.
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March 04, 2017
Really good experience overall. Quick, easy, and super friendly.
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February 15, 2017
These guys rule! 2xs fixed my phone for much less then I anticipated
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February 08, 2017
Took my iPhone 6s in after dropping it in water. The fast and courteous staff opened it up and dried it out while I waited and bingo! Phone still working fine.
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All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms. All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple.

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