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FAQs About Cell Phone Repair

Your cell phone or mobile device is important to you.  We understand that you wouldn’t just hand it over to anyone to be cared for. We’ve tried to answer the most common questions here so that you can get the information you need quickly.  If you have other questions or concerns that aren’t addressed in the FAQs, please contact us to discuss your needs.

 

At CPR®, we repair cell phones on a daily basis. In addition, each location is fully able to handle all kinds of electronic repairs including laptops, tablets & gaming systems.

We specialize in:
  • iPad repair
  • iPod repair
  • Xbox repair
  • Playstation repair
  • Wii repair
  • iPhone repair
  • Samsung repair
  • HTC repair
  • laptop repair
  • Blackberry repair
  • & so much more!

Remove the battery from the Blackberry immediately.

Bring your liquid damaged item to CPR® and we will gladly take over from there!

If you make the decision that you no longer want to have your electronics repair work done by CPR®, you may be charged a fee.

This fee can be waived if you decide to donate your electronic device to our recycling program.

Customers are able to pick the shipping method of their choice.

Customers are encouraged to use a shipping method that includes both insurance and a tracking number. If customers want their electronic device rushed back to them, they have the option to have their item sent back to them priority shipping and they will be charged accordingly.

The repair price estimate we give you includes parts and labor.

Since every kind of repair we perform is different, payment is due upon receipt.

Yes!

If you want to backup data stored on your device, you have come to the right place! CPR® technicians are fully capable of backing up data to ensure you don’t lose any of it.

Sometimes certain damage your electronic device receives may cause data loss, but nothing that the CPR® technicians do will cause loss of data.

When your item becomes damaged, your warranty protection becomes void.

Typically most mail-in repairs are completed within 48 hours.

If you need your item sent back in a faster manner than regular mail services, let our staff know and we will be able to send your item back to you by priority shipping with an extra cost.

There is  very high success rate in CPR® technicians being able to restore electronic devices that have suffered water damage.

A water damaged phone or other tech should be brought in as soon as possible after the damage occurs.