Common Issues

Samsung Galaxy S4

In April of 2013, Samsung released the Samsung Galaxy S4. Samsung’s Galaxy S4 boasts an extra-wide 5-inch full HD display with Super AMOLED. The slim bodied smartphone is powered by Android and possesses productivity features such as Smart Pause, S Translator, Air Gesture, ChatON, Samsung HomeSync, Samsung KNOX, and more. With so much technology packed into one device, users depend on the Samsung Galaxy S4 to accomplish day-to-day tasks. A damaged Samsung Galaxy S4 may put a damper on your productivity. In order to repair your Galaxy S4, view the following repair guides from CPR Cell Phone Repair. Our do-it-yourself repair guides resolve some of the most common Samsung Galaxy S4 problems such as cracked screens and broken LCD.
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Samsung Galaxy S4 Home Button Repair

When you’re in need of fast, professional Samsung Galaxy S4 home button repair, rely on CPR Cell Phone Repair. Apart from the screen, the Galaxy S4 home button is the most utilized element of the device, hence proper function is essential.

Samsung Galaxy S4 Home Button Not Working? 

Is your Galaxy S4 home button sticking, lagging or just plain unresponsive? These are common problems that many Galaxy S4 users run into. If your Samsung warranty has expired, it may be time to visit the professionals at CPR Cell Phone Repair.

Troubleshooting Galaxy S4 Home Button 

Before you bring your Galaxy S4 and its broken home button to a professional technician, here are a few troubleshooting tips to try:

Clean the Home Button 

Dirt or sticky substances on or around the Galaxy S4 home button could be the cause of your problems. Try using rubbing alcohol and a tissue or cotton swab to wipe on and around the home button.

Calibrate the Home Button 

  1. Open any app that has come pre-installed on your Galaxy S4
  2. Simultaneously, press and hold the Power button until “slide to power off” appears.
  3. Release the power button, and then press and hold the home button until “slide to power off” vanishes.

Enable On-Screen Home Button 

  1. If calibrating your home button fails, then enabling your on-screen home button is your next priority.
  2. Simply go to Settings > General > Accessibility > Assistive Touch > Toggle On

Let us Fix Your Samsung Galaxy S4 Home Button Today 

Sometimes even the most valiant troubleshooting attempts don’t produce results. If you find yourself at a loss, bring your device to CPR. Our experienced technicians are happy to perform a fast Galaxy S4 home button repair!

How much does it cost, you ask? CPR will give a free, no-commitment Galaxy S4 repair estimate before we start any work. Find a CPR store near you today!

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Samsung Galaxy S4 Power Button Repair

Having trouble with your Galaxy S4 power button? Is turning your Galaxy S4 on and off not possible anymore? This issue can be irritating because it prevents you from doing certain things on your phone such as taking screenshots, turning off your device or putting it to sleep.

Samsung Galaxy S4 Power Button Not Working?

While it could be a battery issue, it could just be a broken Galaxy S4 power button. Buttons on your smartphone could experience wear and tear throughout everyday use. If accidentally dropped your Galaxy S4, internal components of the power button can be hit loose or broken causing connection failure.

Galaxy S4 Power Button Tips

There are a few things that you can try to fix the Galaxy S4 power button before taking it to CPR Cell Phone Repair shop to be fixed:

  • Ensure it’s Not a Dead Battery 

Charge your Galaxy S4 overnight and then try the power the power button again. If your cell phone still doesn’t turn on, then the issue could be a damaged power button.

  • Retrieve Valuable Date 

To save any data stored prior to having it fixed at CPR, you might be able to power your Galaxy S4 on by removing the battery and plugging it into the charger. After about five minutes, the phone might power on by itself. Taking this action lets you get any immediate information needed.

Repair Your Samsung Galaxy S4 Power Button

If DIY is your style, there are kits available for replacing the Galaxy S4 power button. However, you run the risk of causing further damage to your Smartphone. The other problem is that you could change the power button only to find out that the issue was actually a damaged battery. A professional diagnosis and repair by a CPR technician can minimize the risk of damaging your smartphone.

If you want an expert Galaxy S4 power button repair, CPR specialists are here to help! We have the knowledge and experience to fix your device and bring it back to life fast.

How much does it cost, you ask? CPR will give a free, no-commitment Galaxy S4 repair estimate before we start any work. Find a CPR store near you today!

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Samsung Galaxy S4 Camera Repair

Has the camera of your Galaxy S4 suddenly stopped working? For most of us, a working smartphone camera is essential. To get your broken Galaxy S4 camera back to working optimally, bring it to the knowledgeable technicians at CPR Cell Phone Repair.

Samsung Galaxy S4 Camera Not Working? 

Some Galaxy S4 camera problems are a result of obvious damage, and other times the camera just stops working, and it is unclear what the issue is.If you are having trouble with the rear or front camera on your Galaxy S4, stop into CPR.

Troubleshooting Galaxy S4 Camera 

Before you bring your Galaxy S4 to a repair service here are a few troubleshooting camera tips to try:

Check the Memory Card—Make sure your memory card is properly inserted. To check, pull out the memory card and re-inserting it carefully to make sure it is in the correct position. Once you are sure it is firmly in place, test the Galaxy S4 camera again.

Perform a Soft Reset – This process restarts your phone safely, without disrupting or erasing the content. Your data is preserved. To soft reset:

  • Press and hold the power and home keys. If not on the home-screen to begin with, you’ll have to do this twice.
  • When the Samsung logo appears, you can release the power and home keys.

Update Your Software – Check that your device is running on the most recent software. If you recently installed a new app before the Galaxy S4 camera stopped working, you might want to try uninstalling that app to eliminate it as the cause.

Let us Fix Your Samsung Galaxy S4 Camera Today 

If you have tried the above suggestions, and your camera still does not work, the best option is to let a professional repair service, like CPR, look at your device.  Bring your Galaxy S4 to CPR and have our expert techs complete a Galaxy S4 camera repair.

How much does it cost, you ask? CPR will give a free, no-commitment Galaxy S4 repair estimate before we start any work. Stop into any of our conveniently located CPR stores today!

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Samsung Galaxy S4 Motherboard Repair

At CPR Cell Phone Repair, we’re able to fix a wide range of Galaxy S4 problems. If your Galaxy S4 is experiencing issues with the motherboard, we’re here to help.

Samsung Galaxy S4 Motherboard Problems 

The Galaxy S4 logic board can cause an array of problems if it isn’t functioning correctly. Are you receiving an error message? Is your Galaxy S4 overheating? Is it totally dead? Let the expert technicians at CPR help with a fast Galaxy S4 motherboard repair.

Troubleshooting Galaxy S4 Motherboard Damage

Galaxy S4 motherboard repairs can be complicated. A successful Galaxy S4 logic board repair requires years of professional experience, quality parts, and professional tools.  But you can try to troubleshoot your issue before bringing it to a repair store.

Start with these simple Galaxy S4 troubleshooting tips:

Soft Reset

This process restarts your phone safely, without disrupting or erasing the content. Your data is preserved. To soft reset:

  • Press and hold the power and home keys. If not on the home-screen to begin with, you’ll have to do this twice.
  • When the Samsung logo appears, you can release the power and home keys.

Check for Low Memory 

Low memory can cause slow device speed, power issues, and installation complications. To check this:

  • Tap Settings> General >Usage

Update Software

Check that your Galaxy S4 is running on the most recent software. There may even be an update that improves battery life.

Let us repair your Samsung Galaxy S4 motherboard 

Bring your broken Galaxy S4 to CPR for fast and friendly motherboard repair. Worried about how much the repair will cost? Our certified techs can conduct a free, no-commitment estimate for all Galaxy S4 repairs.

Plus, with same-day service, CPR can save your Galaxy S4’s life while you wait.Visit one of our conveniently located CPR stores today!

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Samsung Galaxy S4 Water Damage Repair

When you’re in need of Galaxy S4 water damage repair, rely on CPR Cell Phone Repair. At CPR, we specialize in repairing water damaged devices and will bring your device back to life, rescue your data, and replace any parts that may have broken.

Water Damaged Samsung Galaxy S4?

Has your Galaxy S4 gone for an accidental dip in the pool, fell in the toilet or went through the wash? No worries, accidents happen and CPR is here to help.

Troubleshooting Galaxy S4 Water Damage

There are a few things you can do before bringing your device to a professional repair team. Below are some Do’s and Don’ts for troubleshooting a liquid-damaged Galaxy S4:

If your Galaxy S4 has experienced water damage, do:

  • Remove the sim card, memory card, and anything else that might be plugged into the smartphone.
  • Dry gently with an absorbent towel.

If you Galaxy S4 has experienced water damage, don’t:

  • Don’t push any buttons! This could force water further into the circuits.
  • Don’t use a hairdryer on the Galaxy S4 – this could also push water into the phone and do further damage.
  • Don’t turn the phone on too soon. It is best to wait 24 hours before attempting to turn your phone back on.

Let us Fix Your Water Damaged Samsung Galaxy S4

Bring your water damaged Galaxy S4 to CPR for fast and friendly service. Our technicians will open your phone, dry out the internal components, rinse the device of any debris, test the parts, and replace any permanently damaged parts.

Wondering how much it will cost? CPR offers a free, no-commitment estimate for all Galaxy S4 repairs. Visit one of our conveniently located CPR stores today!

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Conquering Samsung Galaxy S4 Screen Replacement

The Samsung Galaxy S4, the latest model of Samsung smartphones, boasts a lot “under the hood” in a manner of speaking. So it’s not all that surprising that the LCD screen also packs a punch. Its fast processor is matched only by its vivid screen, which makes the photos taken by the camera that much more impressive. From the Samsung Galaxy S3 to the S4, the screen size was enlarged to 5 inches of full HD resolution. The Super AMOLED HD screen topped the contenders in 2013 and still impresses users today.

For a phone that is now over a year old, it also maintains a compact and solid design amongst the most popular recent models. But that doesn’t mean it’s faultless or damage-proof. One aggressive finger swipe combined with a loose grip on the handset could end in the phone lying shattered on the concrete. If this happens to you and you feel the tears well up in your eyes, remember that you have options for Samsung Galaxy S4 screen replacement!

Samsung Galaxy S4 Screen Replacement Parts

Depending on the circumstances and how extensive the damage is to your S4 cracked screen (and beyond), your device will require different replacement parts. The glass itself may be cracked, but is the LCD display damaged? What about the 2MP camera that you use for video calls or the other front-facing sensors? The chances are good that whatever accident befell your device will cause you to need more than just screen repair.

You may be able to determine what replacement parts will be necessary, and that’s the first step if you want to DIY (see below). But a great alternative is to seek a free assessment and estimate from Cell Phone Repair. Let the experts figure out just which Samsung Galaxy S4 repairs are needed, and then decide which repair option to take from there.

Samsung Galaxy S4 Screen Repair Options:

Geek Squad Repair Service

Depending on the type and extent of damage, the Galaxy S4 Active screen replacement may cost you up to $200. Geek Squad aims for a 48 hour in-store turnaround time. But Carphone Warehouse and other affiliates can take up to two weeks.

CPR Cell Phone Repair Service

CPR Cell Phone Repair can repair or replace your screen without the hassle.  CPR also offers a limited lifetime warranty on all parts and labor associated with your repair. Each CPR store keeps common parts on hand, ensuring the fastest turnaround possible (usually within a single day). If there is not a store near you, CPR also offers a mail-in option.

The cost of Galaxy S4 LCD screen replacement at CPR stores will also vary by the type of malfunction or damage. However, a free and upfront estimate will set your mind at ease.

How to Replace Samsung Galaxy S4 Screen Yourself

Initially, the price may be the largest factor when determining how to replace a Samsung Galaxy S4 screen. That is why many users choose to DIY. But before you get out your heatgun, make note that any prior warranty will be rendered void when you do so. And the technical aspects of the repair may result in further damage if you do not understand fully what you are doing.

With that in mind, if you decide to DIY, here’s how to replace Samsung Galaxy S4 glass:

  1. Power off the phone.
  2. Remove back plate using your fingernail (or a spudger if need be).
  3. Pop the battery out in the same way, using a fingernail or spudger.
  4. If your device has a SIM card, press it inward and then release to eject.
  5. Using a heatgun on the lowest setting or a blow dryer, heat up the front face (the glass side). Wave the heatgun or dryer in circular motions a few inches from the phone to melt the adhesive that holds the glass on. Be careful not to heat the phone up too much or you can damage the digitizer. If you start to see discoloration, cease the heat immediately. Three to five minutes should suffice.
  6. Starting at the top and working your way around, separate the glass from the phone with a plastic spudger. Add heat where necessary.
  7. Place plastic pics in the separated edges. Go slowly as you pry or you could shatter the glass further. To protect yourself, wear safety goggles and layer a few pieces of packing tape over the screen to keep it together.
  8. Be careful near the two touch buttons on the bottom of the phone. They need to be removed prior to lifting the glass.
  9. Once the glass is lifted, you’ll be left with the adhesive residue on the digitizer. Clean with lens cleaner, a lint-free cloth or wipe, and patience.
  10. Place the new adhesive around the edges of the device or use LOCA glue. Place the new glass on the adhesive.
  11. Replace the SIM card and battery.
  12. Turn your device back on and voila!

The Samsung Galaxy S4 was classified as a user’s “life companion,” one that would simplify life’s daily tasks – from monitoring health and wellness to organizing your schedule. But even a life companion can topple from a bump in the road. And when your smartphone does topple and you need Samsung Galaxy S4 screen repair, Cell Phone Repair can help. The professional repair services at any of the hundreds of CPR locations is cheaper than other professional repair stores and faster and safer than if you DIY. Not to mention that the work and parts come with a limited lifetime warranty.

What are you waiting for? Contact CPR today!

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The Limited Lifetime Warranty

Issues Warranty

In addition to being able to repair nearly any small electronic gadget that comes through our doors, and being able to complete most repairs in less than two hours, we also guarantee the quality of our workmanship and the quality of our parts for a full 6 months!

What does it mean for you?

If, at any time during our limited lifetime warranty period, the original repair fails because of the quality of the part we installed or the workmanship in repairing the device, we will fix it for FREE. No questions asked. Can’t beat a guarantee like that!

All CPR Stores are independently owned and operated. As such, not all stores may offer the same warranty.